Job Description Assists workforce management team in the call center in examining call center trends, including... data in electronic workforce management software (eWFM or other system as provided) and/or logs, including intraday...
and elevating operational performance Join Support Services Group , where innovation meets excellence, as a Workforce Management...Company Description Support Services Group is a global, omnichannel contact center solutions company founded in 1998...
Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support... Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly...
Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support... Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly...
Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support... Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly...
, and support multi-channel operations. Enable Global Workforce Standards Collaborate with global WFM leaders to roll out...Workforce Management Director (APAC) – Dialer & Workforce Strategy Focus We're looking for an exceptional Workforce...
, FORECASTING, SCHEDULING, AND CAPACITY PLANNING, IF ANY. Responsibilities: Ensure that their business partner's workforce... is staffed optimally by creating forecasts and staffing models, providing analytical support for business initiatives as well...
, FORECASTING, SCHEDULING, AND CAPACITY PLANNING, IF ANY. Responsibilities: Ensure that their business partner's workforce... is staffed optimally by creating forecasts and staffing models, providing analytical support for business initiatives as well...
Workforce Planning Lead Location: Hybrid (BGC) Schedule: Midshift (Flexi-Time) Employment Type: Permanent, Direct Hire... Job Summary The Workforce Planning & Business Continuity Lead is responsible for workforce forecasting, scheduling, and intraday...
We Could Use Someone Like You in Our Crew. Job Title: Workforce Coordinator -- open to applicants in Nigeria... or Phillippines only -- Overview: ModSquad is currently seeking an experienced and proactive Workforce Coordinator...
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through... forecasts as well as providing leadership with risk mitigation plans. This position will act as a support for leadership...
our culture will embrace you. Open up opportunities with HPE. Job Description The Workforce Management Manager leads workforce... planning, scheduling, reporting, and cost optimisation for global Aruba Networking customer support operations. This role...
workforce reports, including demand vs capacity, utilisation, and adherence. Support hiring justifications, transition planning... our culture will embrace you. Open up opportunities with HPE. Job Description Role Summary: The Workforce Management Analyst...
operational and analytical support for initiatives to improve workforce optimization and efficiency. Help maintain WFM... and technology to our clients. We are committed to hiring the best, most talented people in our industry and support them through...
closure Coordinate incident investigations, escalating issues to L1, L2, and L3 support teams as necessary SLA Compliance... Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services...
with labor regulations and corporate standards. Support resolution of workforce-related issues in coordination with agencies... and internal teams. Maintain documentation and audit trails for workforce governance and compliance purposes. Operational Support...
About The Role We're looking for a Workforce Analytics Lead to build and manage the company's Shadow Layer - the... analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation...
, transitions, and disruption scenarios. Provide workforce management and business continuity support to leadership...Summary: A growing non-profit US healthcare organization is seeking a Lead of Workforce Management and Business...
Workforce Management (WFM) Manager This role has been designated as 'Remote/Teleworker', which means you will primarily.... If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE. Job Description: The Workforce...
Workforce Management Analyst supports global customer support operations by providing accurate forecasting, capacity planning... operational workforce reports, including demand vs capacity, utilisation, and adherence. Support hiring justifications, transition...