Job Description Kickstart Your Career at Zendesk The Scaled Customer Success Associate Program is an entry-level... customers unlock the full potential of Zendesk’s solutions while developing your technical skills, including learning...
Strong analytical skills and ability to read and interpret data Familiarity with Zendesk Support software Hybrid: In this role... intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer...
systems practitioners. We’re in an exciting chapter of time with Zendesk’s customer experiences expanding in capability..., intelligent, and scalable experiences are made across Zendesk. You are a motivated designer with a passion for design systems...
Job Description At Zendesk, we get passionate about building software that delivers the ultimate customer experience... for capabilities that allow Zendesk to provide a fully integrated, scalable and easy-to-use Customer and Employee Service solution...
Job Description Who we’re looking for: The Zendesk Analytics Prototyping (ZAP) team is seeking a Staff Data... & Analytics Analyst to accelerate AI analytics, focusing on measuring the value AI agents deliver to Zendesk customers...
Job Description Who we’re looking for: The ‘Zendesk Analytics Prototyping’ (ZAP) team is chartered to evolve... Zendesk’s business intelligence framework with a focus on AI data, measurement, and ROI insights. We build fine-grained...
Job Description Who we’re looking for: The ‘Zendesk Analytics Prototyping’ (ZAP) team is chartered to evolve... Zendesk’s business intelligence framework with a focus on AI data, measurement, and ROI insights. We build fine-grained...
Job Description Who we’re looking for: The ‘Zendesk Analytics Prototyping’ (ZAP) team is seeking a Staff Data... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...
solutions: Zendesk, ServiceNow, Live Person, RightNow, Microsoft Dynamics, Intercom, Siebel, Oracle, Pegasystems, Kana, Nuance...
, collaborating with support, engineering, and analytics teams. These systems include Zendesk, Amazon Connect, among... third-party tools and platforms like Zendesk, Amazon Connect, as well as our custom-built tools and scripts for maintaining...
, collaborating with support, engineering, and analytics teams. These systems include Zendesk, Amazon Connect, among... third-party tools and platforms like Zendesk, Amazon Connect, as well as our custom-built tools and scripts for maintaining...
. Experience with Zendesk, Jira, HubSpot, or similar tools required. Degree in Computer Science, Business, or related fields...
looking for: Strong customer service mindset and excellent customer service skills! Experience using ticketing systems (e.g., Jira, Zendesk...
with product managers from companies like UiPath, Zendesk, and Avast. Get insights from our customers, understand their problems...
, and leveraging Zendesk for knowledge management. The ideal candidate will possess a strong understanding of BPO processes, ideally.... Documentation & Knowledge Management: Develop and maintain a robust knowledge base within Zendesk, ensuring accurate and up...
and fast-paced responses to clients via our Zendesk ticket system. You will also work closely with our product team to provide..., and customers understand the technical explanation from internal teams about root cause and workaround suggestions Use Zendesk...
: Assist the Service Coordinator with customer service inquiries, job booking, and warranty issue handling. Support Zendesk... software (e.g. WorkPal, Zendesk) If you're ready to join a fast-paced team and take ownership of key operations, we'd love...