Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... and introducing innovative solutions to customers, deepening Zendesk's impact by aligning to our customers’ goals. What You'll...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the..., in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact by aligning...
& Engagement Manage a high volume of inbound queries across Zendesk, WhatsApp, and phone channels. Provide timely, empathetic...-on experience with Zendesk (or similar CRM) — including ticket management, macros, knowledge base, and admin panel familiarity...
tickets through Zendesk (or similar customer-service platforms)-including logging issues, escalating to maintenance... environment Systems Proficiency: Hands-on experience with Zendesk or equivalent ticketing/CRM systems; comfortable learning new...
Experience Experience with Salesforce, Zendesk or similar enterprise/business systems. Familiarity with data integration, ETL...
international partnerships and valuing diversity in virtual teams Familiarity with Notion, Zendesk, and Tableau Knowledge...
to travel up to once a month to meet with enterprise clients. Experience with Salesforce Service Cloud, Zendesk, Service...
: Minimum of 2+ years in a similar role Basic knowledge of Zendesk Ability to understand and summarize complex cases quickly...