Job Description About the Role At Zendesk, Sales Operations is evolving from essential process support... is a plus). Experience with using and administrating internal Customer Support software (Zendesk knowledge a plus) A proactive mindset...
. Responsibilities Manage and track sales operations requests using Zendesk. Ensure timely resolution and clear communication... with sales teams via the Zendesk ticketing system. Analyze ticket trends to help identify and report recurring issues. Assist...
. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world..., at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue growth...
(e.g., Gorgias, Zendesk, Intercom) would be awesome! A quiet, cozy workspace to handle calls and chats like a pro....
and above Software/platforms required: Zendesk, Shopify, Capacity, Recharge, Yotpo Skills and Experience Required: Empathy and listening...) and a stable high-speed internet connection. Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom...
, and understanding system workflows. Proficiency in SQL and familiarity with ticketing tools (e.g., ServiceNow, Jira, Zendesk...
relating to cloud software, cybersecurity, and AI. When it comes to our support stack, we use Slack and Zendesk to provide...
. Software/platforms required: Authorize.net AirCall Slack WhatsApp Zendesk Tableau Excellent verbal and written communication.... Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome! A quiet, cozy workspace to handle...
products, interest computation methods, and repayment structures. Experience with ticketing systems (e.g., Jira, Zendesk...
). Familiarity with release management tools (e.g., ServiceNow, Freshservice, Zendesk, JIRA, Azure DevOps). Skills and Competencies...
! Software/platforms required: Zendesk Ready to use your skills to deliver top-tier service in a fast-paced and supportive...
required: Zendesk Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment? Note...
solutions. Experience with case management and support ticketing systems (e.g., ServiceNow, Zendesk, etc.). Proficient...
) and a stable high-speed internet connection. Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom...
Multitasker that thrives in a fast moving and ever-changing environment Experience with ticketing systems such as Zendesk...
with support platforms such as Zendesk or similar tools. Fluent in English (spoken and written). Based in or able to work...
Escalate bugs or complex concerns to appropriate technical teams Document tickets and all customer communication using Zendesk... to help customers maximize value Other Responsibilities Learn and work daily with Zendesk, Shortcut, AWS, and Zoom Participate...
and Front Office Experience with CRM/ticketing systems (e.g., Salesforce, Zendesk). Basic to Intermediate knowledge...
and managing issue/case tracking systems (Zendesk, etc.), including the ability to implement and provide meaningful reporting...