from you! We are seeking a skilled Zendesk Customer Care Platform Specialist to manage and optimize our Zendesk platform. This role is crucial... and maintain the Zendesk platform, including user management, ticket routing, automation, and integrations. System Optimization...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue...
Job Description Kickstart Your Career at Zendesk The Scaled Customer Success Associate Program is an entry-level... Success team, you’ll help customers unlock the full potential of Zendesk’s solutions while developing your technical skills...
Service Consultant is a high impact role directly on the frontline assisting our Customers to implement Zendesk products... Be a product expert and super-user, maintain deep understanding of the Zendesk product suite, focusing on AI agents and associated...
of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service.... Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling...
to manage multiple projects and deadlines effectively. Where We Work Zendesk is not your average tech company... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...
in support of Zendesk’s go to market (GTM) organization and leadership. The Sr. Analyst will be part of an impactful team... and an analytical framework to gather market share and monetize Zendesk products. Candidates should be able to generate hypotheses...
Job Description About Us: At Zendesk, we are committed to delivering exceptional customer experiences through... within our Zendesk solution to respond to a high volume of inbound leads and existing customer inquiries via messaging...
Job Description Zendesk is a global SaaS company and our products help businesses have meaningful and engaging... architect of how Zendesk evolves its delivery model to meet the needs of a fast-moving, customer-first SaaS business...
that your innovative projects meet and exceed their expectations for the best Zendesk experience possible. What you get to do every day...: Drive and code solutions for customers. Enabling innovative solutions for their Zendesk Collaborate with other key...
needed. Operational Coordination & Continuous Improvement Maintain accurate records of all cases in internal tools (e.g., Zendesk...
needed. Operational Coordination & Continuous Improvement Maintain accurate records of all cases in internal tools (e.g., Zendesk...
Hands-on experience with Salesforce, Google Sheets/Excel, Slack, and customer service platforms (e.g., Zendesk, Outreach...
homeowner experience Manage Zendesk inboxes for the Account Management team and assist in prioritizing tickets for Account... A tech-forward mindset with the ability to learn internal tools quickly (e.g., Salesforce, Zendesk) A proactive attitude...
necessary. Assists in the training and support of newer team members as needed. Technologies We Use: Zendesk Google...
client-facing role Proficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk...
-on experience with a Learning Management System (LMS) Previous experience with CRM software (e.g Salesforce), Zendesk or BI tools...
, Confluence, or Zendesk (not mandatory but preferred). A customer-oriented mindset with a willingness to learn and adapt...
Cloud, Oracle, ServiceNow, Zendesk, among others). Deep understanding of Service Cloud, preferably Salesforce solution...
) to log cases and track resolutions. ✅ Tools & System Knowledge Operate ticketing systems (Zendesk, Freshdesk, Salesforce...