Job Description Why This Role? Why Now? As Zendesk scales AI across the market, we need leaders who can convert... and represent Zendesk in various events. Standardize executive briefings and coach managers to run scalable, outcome‑focused C‑suite...
Job Description Zendesk helps companies build better relationships with their customers. We do this by focusing... efforts in transforming how Zendesk drives revenue growth and operational excellence. What you’ll be doing: Set the vision...
preferred (Zendesk, Salesforce, Genesys, etc.). Travel will be an integral part of this role and will vary based on individual...
. Experience with Zendesk or working in a support environment. Advanced proficiency with Google Suite. Experience working...
: Confluence, Miro, FigJam, Notion Customer feedback: Pendo, UserVoice, Zendesk integration Data platforms: Snowflake, BigQuery...
to help optimize, maintain, and evolve our CX systems - with a strong initial focus on our existing Zendesk implementation... Data, Reporting & Insight Own reporting across Zendesk Explore and Google Suite Track and improve CSAT, resolution rates...
in ticketing systems and internal tooling (e.g., Zendesk, Jira, CRM platforms) Detail-oriented, organized, and able to thrive...
using Zendesk Collaborate with team members and other departments to ensure efficient service Support ad hoc tasks..., but not required Experience with Zendesk or similar CRM platforms is a plus Bilingual in English and Spanish is a strong plus Why Work...
Word. Experience with Salesforce, Asana, Zendesk, Zapier is a plus You are eager to grow, learn and tackle new...
Management, or Zendesk) is preferred but not required. Background supporting supply chain systems, logistics, or order...
ensure our tech stack (including Zendesk and proprietary tools) is optimized, integrated, and scalable. AI & Agent... with backend systems and CX infrastructure; familiarity with Zendesk is a plus but not required. AI/ML Fluency: Direct experience...
working in a high-growth or startup environment where processes evolve quickly Experience with Zendesk or other customer...
tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution Hands-on experience with HTML, CSS, APIs...
working in a high-growth or startup environment where processes evolve quickly Experience with Zendesk or other customer...
or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk). Exceptional communication skills—articulate...
service inquiries from non‑group ticket buyers submitted through Disney Theatrical Group websites via Zendesk, addressing...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
Experience with Zendesk, JIRA, Talkdesk, Google Suite, Microsoft Office or related tools Preferred Payroll industry...
Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident Response Lifecycle (NIST SP 800-61, PICERL...
as the team grows. Most support is handled via our Zendesk ticketing system, with phone or video support offered...