software (e.g., Jira, ServiceNow, Zendesk) for tracking support requests and progress. Basic Networking Knowledge...
software (e.g., Jira, ServiceNow, Zendesk) for tracking support requests and progress. Basic Networking Knowledge...
Job Description Startup Marketing Manager About Zendesk for Startups Zendesk for Startups empowers startups... Zendesk for Startups' presence by delivering targeted, valuable content and digital campaigns that educate startups...
- able to convey technical concepts clearly and calmly. Familiarity with support tools like Zendesk, Linear, Slack...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
., Zendesk, Salesforce) Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage...
service ticketing systems (Zendesk), knowledge management tools, and other resources, provide support to employees and leaders... schedule to necessary stakeholders. Zendesk Ticket distribution and resolution Onboarding Support: first response for basic...
service ticketing systems (Zendesk), knowledge management tools, and other resources, provide support to employees and leaders... schedule to necessary stakeholders. Zendesk Ticket distribution and resolution Onboarding Support: first response for basic...
, and troubleshooting steps in Confluence and Zendesk. Contribute to the improvement of internal support processes, escalation workflows... with Zendesk, Jira, and Confluence. Previous exposure to customer-facing enterprise environments. Why Join Oomnitza? Work...
, issue trackers (e.g., Jira, Zendesk), and collaboration. Work Experience: Familiarity with designing for low-tech...
with Zendesk, CX chatbot(s), and digital experimentation tooling. We hire talented and passionate people from a variety...
like Zoom, Dropbox and Zendesk Familiarity with database software like Snowflake, SmartSheets and AirTable Worked with Digital...
(e.g., Jira, Zendesk), and collaboration. Work Experience: Familiarity with designing for low-tech environments...
. RESPONSIBILITIES Lead the configuration and governance of our CX tools, primarily Zendesk. Drive onboarding and adoption of new... AI capabilities in partnership with Zendesk's AI team and internal Rockstar CX stakeholders. Analyze customer experience data...
, Salesforce, Zendesk or similar customer support systems. Technical aptitude with experience in customer support automation...
such as Jira Service Management, Zendesk, or Freshservice. Ability to script and automate IT workflows using Python, PowerShell...
. Experience with Salesforce Service Cloud, Zendesk, Service Now and other enterprise Helpdesk platforms is a nice...
or mobile application environments Proficiency in utilizing case management tools such as Salesforce, Zendesk, or similar CRM...
& Integration Design and develop integrations between Salesforce and key business systems (PayNearMe’s platform, Zendesk, Jira... with Salesforce our other existing business systems. Partner with the Customer Support team to evaluate a migration from Zendesk...