. Tech-Savviness: Proven experience using ticketing systems (e.g., Jira, Zendesk, Intercom) and CRM tools (e.g., HubSpot...
experience with Zendesk or similar CX platform Familiar with AETNA, UHC and other portals Prior administrative experience...
. Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk, Zendesk) and ticketing systems. Ability to manage vendor...
. Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk, Zendesk) and ticketing systems. Ability to manage vendor...
with CRM/ticketing systems (e.g., Salesforce, Zendesk). Strong troubleshooting skills in SaaS environments. Familiarity... with support tools (e.g., Zendesk, Salesforce, JIRA). Basic to Intermediate knowledge of Microsoft PowerPoint, Word and Excel...
service role Excellent English communication skills Experience with Zendesk (Nice to have) Amenable in working...
in a dedicated Customer Success or Onboarding role. Experience with CX/SaaS ecosystems (HubSpot, Zendesk, Shopify, Gorgias, Gladly...
for the audit of all incoming supplier asset bookings in Zendesk; ensuring all images and content information is provided... of attention to detail Proactive and hands-on Experience of working with Zendesk is a plus. Has the ability to establish rapport...
for the audit of all incoming supplier asset bookings in Zendesk; ensuring all images and content information is provided... of attention to detail Proactive and hands-on Experience of working with Zendesk is a plus. Has the ability to establish rapport...
Office Suite & collaboration products, MS Windows, and Service Desk tools such as Zendesk and Jira Experience debugging...
Experience with Zendesk (Nice to have) Amenable in working at any shift including weekends Good phone etiquette...
: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk, Intercom...
: Zendesk, Asana, OneNote and other tools as required. Physical: Ability to move equipment and lift 50 lbs. as required. Self...
. Nice-to-Have (Advantageous) Background in E-commerce or Retail accounts. Experience with ticketing systems (e.g., Zendesk...
they impact customers. You will leverage tools such as Zendesk, the client's platform, and internal dashboards to manage inquiries... and collaborate with product, engineering, and operations teams to support timely resolution. Customer Support & Zendesk Management...
improvements. Proactively suggests improvements to FAQs and Zendesk knowledge base based on customer feedback Proactively develop... communication skills with a customer-first approach. Proficient in using with CRM tools and ticketing systems such as Zendesk...
Job Qualifications: -College graduate of any business-related course -Preferably knowledgeable in CRM processes, CCB, MDM, and Zendesk...
taken, and outcomes in Zendesk or equivalent systems. Identify recurring issues or process gaps surfaced through customer... financial concepts clearly to customers. Strong problem-solving skills and attention to detail. Experience using Zendesk, Amazon...
software quickly. Experience with Zendesk or Salesforce is a plus. Ability to lead with clear, candid, and professional...
, MFA, remote desktop technologies) Experience with Zendesk, ServiceNow or similar ticketing system experience Experience... Familiarity with financial applications (trading platforms, Bloomberg Terminal, market data systems) preferred Zendesk, ServiceNow...