by analyzing customer requirements and recommending the most effective use of Zendesk products and services. Create detailed... confidence in our proposed solution. Maintain deep technical expertise across Zendesk for Contact Center product suite, leading...
they have everything they need to fulfil their honey b needs .xx Key Responsibilities Efficiently manage customer support tickets via the Zendesk...
, you must have the following: Previous Customer Service experience (can be in retail setting) Love for Fashion Zendesk experience...
, professional and timely manner Be digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous...
’s! If you have experience with Jira/Zendesk and have a background in the energy efficient technology or trade industry, this will be a bonus...
ticket requests through Zendesk portal in line with KPI’s – providing red carpet customer experience. Educate and guide...
with urgency and collaborating with key stakeholders to resolve as quickly as possible Leveraging ZenDesk, Salesforce...
Responsibilities: Oversee a pool of customers in Zendesk and drive them to successful value realisation Adopt a data driven approach...
. Administer and configure ticketing systems (Zendesk & Jira SM) to ensure efficient incident tracking and reporting, as well... such as Zendesk, Jira SM, or similar platforms. Strong troubleshooting skills for network, hardware, and software-related issues...
data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk. It aims...
with one or more of the following customer service solutions: Zendesk, ServiceNow, Live Person, RightNow, Microsoft Dynamics, Intercom, Siebel...