Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative... technology and exceptional service. Our Contact Center Center of Excellence (CoE) optimizes support platforms such as Zendesk...
Job Description G&A Manager, Financial Analysis & Strategy Join us at Zendesk, where we're on a mission to power... and transformation across Zendesk as the team embarks on high-impact organizational projects. What you'll be doing Partner with the...
Job Description Director, Process Innovation and AI Strategy (Finance) Zendesk is seeking an individual to lead...), Billing (e.g., Zuora), CRM (Salesforce), CX (Zendesk), HCM (Workday), Procurement (Coupa), iPaaS (e.g., Workato/MuleSoft), RPA...
. Experience with support management tools (Zendesk, Salesforce CRM, Oracle Service Cloud etc.) preferred...
, and validation tools for large datasets. Experience with customer service ticketing/help desk systems, such as ZenDesk, Salesforce...
, and interns following established procedures. Monitor the support queue (e.g., Zendesk), triage incoming tickets, and document...