Responsibilities Provide counter services to walk‑in and pre‑booked customers at the service centre Handle... and resolve MPF / eMPF enquiries and complaints effectively Assist customers in registering and managing their eMPF accounts...
Job Duties Provide counter service to walk‑in and pre‑booked customers Educate clients to adopt eMPF digital tools...
customers at service centre Solve MPF related enquiries and complaints effectively Educate and promote digitalization...
eMPF Customer Care Executive Job Duties: Handle inbound and outbound call activities in Contact Centre on MPF issue... / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution...