Jobs Job Description Service Desk Expert L2 Application Support Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id...: 4622 Posting Start Date: 12/18/25 SDA L2 English Scope of services: Creation / checking of a comprehensive...
change and configuration activities, ensuring smooth service delivery aligned with SLA requirements. Support team leads...Job Responsibilities: Perform daily operational and system support tasks following standard procedures. Handle...
We are seeking a dedicated and knowledgeable L2 Support Specialist to join our team in the Information Technology... for our clients. As an L2 Support Specialist, you will manage and resolve complex issues escalated from the first level of support...
Description We are looking for a Salesforce L2 Support Engineer to join our team in Southeast Asia. The ideal candidate..., configuring, and enhancing Salesforce applications to meet business needs. Responsibilities Provide L2 support for Salesforce...
+ years of IT experience, preferably in technology solution or support service delivery Strong communication, analytical...-on experience in L2 or L3 production support and in AS400 Nice-to-Haves: Familiarity with ITIL, SDLC, and enterprise tools (MQ...
level communications, monitoring, support, diagnosis, resolution and coordination with internal and external groups..., utilizing multiple various network and security monitoring tools to ensure the viability of the service provider network...
, Accounting, or Finance preferred). Minimum 3 years of experience in marketing, partner/channel support, customer service, finance..., and want to grow your career in global partner marketing and operations, this L1/L2 Customer Support position is the perfect...
across BP to educate on information security and risk and support third party service providers that are helping to deliver... for today and tomorrow. Security Operations Center (SOC) - Senior SOC Analyst is the front-line detection and response service...
toward automation. Must be able to execute service recovery or escalate issues to L2 support teams. Must support operation...Job Summary Our client is looking for an Application Support Lead to join the application support team. This role...
guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels. Role...Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT...
service recovery or escalate to L2 support team. Support operation users on production incidents. Require checking...Job Description for Application Support, Lead Job Summary We are looking for potential candidate...
We are seeking a dedicated and knowledgeable L2 Support Specialist to join our team in the Information Technology... for our clients. As an L2 Support Specialist, you will manage and resolve complex issues escalated from the first level of support...
operation, infrastructure support etc) to resolve major incident. To work with various stakeholders (i.e., service automation... experience in technology solution or support service delivery in the banking/financial industry. Good and assertive communicator...
Position Objective: Provide day-to-day L2 BAU support for Aladdin To understand and log all necessary information... template. Roles and Responsibilities: Perform investigation & diagnosis of incidents and provide L2 support to resolve...
Position Objective: Provide day-to-day L2 BAU support for Aladdin To understand and log all necessary information... template. Roles and Responsibilities: Perform investigation & diagnosis of incidents and provide L2 support to resolve...
chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good...Roles: Provide real-time human-assisted customer support via various channels including but not limited to voice, live...
of banking applications. Key Responsibilities (As per detailed Roles & Responsibilities document) Provide L2/L3 support... prevent issues. Ensure timely communication, escalation, and documentation for incidents and service requests. Support...
needed. Support service quality improvements including QA audits, QA/OSAT review, reporting and process enhancements. Provide... overall customer experience while following the set standards and high level of customer service. The Responsibilities...
service desks integrating to Fujifilm L2/L3 service desk. Planning & organizing multi-country service implementation...Job Category: IT, Telecom & Internet Job Description: PURPOSE: The Regional Service Transition Manager (RSTM...
Jobs Job Description Service Desk Agent (Korean Speaker) Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id: 5237...-level IT support as the initial point of contact for users. Open to fresh graduates, non-IT graduates, diploma holders...