Job Summary: As a Customer Service Agent, you will be the frontline representative of our brand, assisting customers across various platforms and sales channels. Your goal is to deliver fast, accurate, and friendly support while maintaining...
Job Description Responsible for overall financial management including Financial Accounting, Tax and compliance, Treasury, Expense management & Reporting to the group finance department in overseas Manage daily communication and relationshi...
Job Responsibilities Provide CS related training to all employees based on requests, and answer CS knowledge related questions. Ensure the quality of training conducted by 1st Line BPO Trainers, provide feedback to the BPO trainers and BPO ...
Job Goal Manage the operations and performance of assigned third-party sales channels by acting as the central communicator between internal teams and external channel partners. Ensure that the brand's presence, product visibility, and sale...
Job Goal Support the operational efficiency and performance of various sales channels by executing key tasks such as store maintenance, data tracking, competitor analysis, and promotion monitoring. Ensure smooth day-to-day operations while ...
ORGANIZATIONAL POSITION Reports directly to: CX Technology & Innovation Manager Span of control: The CX Business Analyst conducts continuous research internally and externally to identify improvement opportunities within the CX domain, in t...
Accounts Receivable Associate - Invoice Overview: We are seeking a detail-oriented and motivated Accounts Receivable Associate to join our Global Finance Operations team. The ideal candidate will have at least 3 years of experience in accou...
We're looking for a Domain Architect for our Customer Service domain in Manila to help shape the future of our global customer experience. In this role, you'll be instrumental in defining the long-term technical vision for customer service ...
We are seeking a highly driven and visionary Customer Service Technical Manager to lead the global IT strategy for our customer service operations. This role combines strategic leadership with the ability to dive into details when needed, e...
As a Product Owner, you will be responsible for the Customer Service business domain and will be accountable for the development, maintenance, and SLA delivery of the technology stack within that domain. You will be working closely with cro...