and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead..., LLMs, and real-time data workflows. Responsibilities Architect end-to-end AWS-based solutions for Amazon Connect...
and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead..., LLMs, and real-time data workflows. Responsibilities Architect end-to-end AWS-based solutions for Amazon Connect...
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., Bedrock, SageMaker, Connect, RDS, Amazon... Q) - AWS Professional level certifications (e.g., AWS Certified AI Practitioner, Machine Learning, Solutions Architect...
AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q... flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting...
, focusing on conversation flow design, Amazon Connect integrations, AI service orchestration, and the creation of supporting... Trust Security Clearance US Citizen Responsibilities Build, update, and maintain Amazon Connect contact flows, routing...
an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch... handling, and cost/latency guards; enable Model Invocation Logging for Bedrock. - Amazon Connect stack enablement: - Assist...
Responsibilities: Utilize AI tools such as OpenAI, Amazon Q, LangChain, LIamaIndex, or similar GenAI tools and ecosystems. Integrate... for AI-powered solutions in enterprise-scale environments. Collaborate with IT teams to implement AI-enhanced solutions. Work...