's guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics..., weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed...
by working closely with the Executive Assistant. The Customer Success Team Lead is responsible for maintaining work quality... and an active listener Qualification At least 1 year in the Customer Service/Success supervisory/team lead role Benefits...
and satisfied by working closely with the Executive Assistant. The Customer Success Team Lead is responsible for maintaining work... At least 1 year in the Customer Service/Success supervisory/team lead role Benefits: At MySigrid, we aim to ensure the...
About the job Customer Service Lead Job Title: Customer Service Lead Contractor Fee: $1,500-$1,750/month (USD... managing customer communications and assisting the leadership team with administrative and operational tasks. The ideal...
. Job Description As an Assistant Team Leader, you will play a vital role in supporting the Team Leader to ensure the team operates effectively... to coaching sessions, and facilitating team initiatives to enhance productivity and customer satisfaction. Your responsibilities...
. Job Description As an Assistant Team Leader, you will play a vital role in supporting the Team Leader to ensure the team operates effectively... to coaching sessions, and facilitating team initiatives to enhance productivity and customer satisfaction. Your responsibilities...
and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all customer... and other requirements: Minimum experience of 7 years with customer service in the BPO/BPM industry Minimum of 5 years' experience handling...
and be directly responsible for team performance. Lead, motivate and mentor the team and flawlessly execute action plans to ensure the... Requirements Minimum of 4 to 5 years of Customer service experience in Business Process Off-shoring with 2 yrs of supervisory...
experience in data entry, administrative assistant work, or customer service, ideally in a high-volume environment. Excellent...Discover your 100% YOU with MicroSourcing! Position: Team Lead, Verification Examiner Location: Mall of Asia, Pasay...
in driving the performance, development, and alignment of Team Leaders, Assistant Team Leaders, and SMEs while maintaining... & Development Conduct regular structured 1:1s with Team Leaders and Assistant Team Leaders, reinforcing a culture of continuous...
lifestyle assistant specialists as they provide support for customers Assisting other management team members in identifying.... You will ensure that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead...
for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level... process changes to improve team performance. Collaborate with support and enabling teams to ensure service delivery...
for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level... process changes to improve team performance. Collaborate with support and enabling teams to ensure service delivery...
Job Title: Customer Experience Operational Excellence Senior Assistant Manager Location: BGC Office, PH Main.... Job Summary Lead the performance governance meeting for CXOG. Prepare the performance dashboard and analytics for the CX team...
About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning Shift Work Setup: Hybrid (3x... solutions as part of the support services provided to the clients. Responsibilities: Lead and manage the technical team...
About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning Shift Work Setup: Hybrid (3x... solutions as part of the support services provided to the clients. Responsibilities: Lead and manage the technical team...
of experience as a VA, Lead Generation Specialist, Customer Service Rep, or similar role. Excellent written and verbal English... We are looking for a highly organized and proactive Virtual Assistant to support our US-based operations. The ideal candidate excels...
About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning Shift Work Setup: Hybrid (3x... Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities...
About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning Shift Work Setup: Hybrid (3x... Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities...
About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning Shift Work Setup: Hybrid (3x... Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities...