, including effective communication, conflict resolution, and decision-making skills. At least 5 years of inbound client service...
and deliver on accuracy/compliance targets, handle and manage customer and client escalations Monitor calls... information related to products, procedures, customer needs and company related issues, changes or actions. Provide support...
&/or business need arises Responsibilities: Primary Internal Interactions * Assistant Manager & Support (Trainer/ SME/ QPE...Job Description: Essential Functions Provides high quality customer service in resolving queries of customers...
management of an inbound customer contact centre team, across multiple brands and products Responsibilities: Essential...Job Description: Basic Function: Manage team handling Inbound Calls for policy servicing & updating client system...