Job Title: CX Support Manager Role Overview The CX Support Manager leads customer experience support operations... and manage CX support teams to deliver high-quality customer service across all channels Define and oversee CX support...
Job Title: CX Support Consultant Role Overview The CX Support Consultant is responsible for supporting customer... with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements Support CX process...
quality, productivity, cost efficiency, and employee/agent engagement. Ensure CEG readiness to support Agoda's new business... and low-code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards...
-to-end projects or multiple business processes within CEG (global coverage) by collaborating closely with Customer Support... operational support to our customers and partners across the globe. CEG is one of the biggest teams in Agoda, consisting...
to drive a successful ecommerce business end-to-end. The team you will be part of Our Tech Team is the engine behind... of our business and empowers every function to perform at its best. The part you will play We are looking for an AI Transformation...
to drive a successful ecommerce business end-to-end. The team you will be part of Our Tech Team is the engine behind... of our business and empowers every function to perform at its best. The part you will play We are seeking a skilled AI Consultant...
Job Description: Responsibilities: 1. CX Lead Generation & Pipeline Support Outreach & Prospecting: Execute multi..., loyalty, and personalization and execute cadences per BD Director's strategy. Event Support: Assist with CX event...
as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve... by providing consulting services for Japanese companies in Southeast Asia for the past 10 years, and recently there has been...