Our company, named TASQ, needs call center agents to work on-site in Taguig on or before October 20, 2025...
Handle inbound calls from patients, members, and healthcare providers. Assist with inquiries about coverage, claims, billing, and enrollment. Provide clear and empathetic support while ensuring accurate information is delivered. Update cust...
's degree in Communications, Human Resources, or related field Familiarity with call center software, CRM systems, and HR... in a call center, customer service, recruitment or HR support role At UnitedHealth Group, our mission is to help people live...
; Associate's degree in Communications, Human Resources, or related field Familiarity with call center software, CRM systems...+ years in a call center, customer service, recruitment or HR support role At UnitedHealth Group, our mission is to help...
experience in customer service, particularly in call center environments, is preferred. Adaptability: Ability to adapt coaching... professional development. Reporting: Consolidate individual agent scores to create a monthly team report. Prepare detailed...
+ years of management experience in an automotive BDC, call center, or inside sales environment (automotive BDC management...-growing automotive dealership group that centralizes lead generation through a remote BDC (Business Development Center...
inbound call flows to route calls to the correct queue, agent, or skill group. Support IVR messages, voicemail scripting... management and spam mitigation. Standardize contact center settings such as call scripts, call types, routing rules, favorites...
. Skills, Knowledge and Expertise Required: 3-5+ years of management experience in an automotive BDC, call center...Business Development Center Manager - Freelance, Remote Department: Support & Leadership Employment Type: Full Time...
Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Taguig City Location Flexibility: Primary Location Only Req Id: 3454.... Knowledge Management Document solutions for common issues and contribute to the knowledge base to improve first-call resolution...
Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Taguig City, Taguig City Location Flexibility: Primary Location.... Knowledge Management Document solutions for common issues and contribute to the knowledge base to improve first-call resolution...
Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Taguig City Location Flexibility: Multiple Locations in Country Req.... Knowledge Management Document solutions for common issues and contribute to the knowledge base to improve first-call resolution...
Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Taguig City, Taguig City Location Flexibility: Multiple Locations... knowledge base to improve first-call resolution rates. Stay current with relevant technical knowledge, tools...
: Constant work performed in a climate controlled, call-center environment Constant usage of phone and computer systems... for assistance and/or possible processing of credit card authorizations Tracks call related information of each call received...
: Constant work performed in a climate controlled, call-center environment Constant usage of phone and computer systems... for assistance and/or possible processing of credit card authorizations Tracks call related information of each call received...
. Strong understanding of Customer Service, call center platforms, CRM and other related contact center technologies. Experience in designing... and managing contact center solutions that improve agent productivity, streamline customer interactions, and enhance service...
Job Description: Perform quality audit on calls done by the call center agents The QA will listen to the call... as requested Adhere to targeted call audits to be done per agent per month Attend and participates in quality calibration...
care call center, ensuring that customer interactions meet company standards for excellence, compliance, and customer... to resolve systemic issues impacting customer satisfaction. Experience Minimum of 3-5 years in a call center environment...
care call center, ensuring that customer interactions meet company standards for excellence, compliance, and customer... to resolve systemic issues impacting customer satisfaction. Experience Minimum of 3-5 years in a call center environment...
to changing situations and client needs. K nowledge Atleast 6-8 years Workforce Management experience within a BPO/Call Center... on call center metrics. Strong analytical, numerical, and problem-solving skills; enterprising, diplomatic, and proactive...
. QUALIFICATION & SKILLS: Experience: Minimum of 3-5 years in a call center environment, with at least 2 years in a QA...Job Overview: The Quality Assurance (QA) Lead oversees the quality assurance program in the customer care call...