We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape...
Customer Service Representative (12-Month Call Centre Experience Required) Were looking for experienced Customer... Service Representatives to join our dynamic contact centre team. If you have at least 12 months of recent call centre...
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure..., Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call...
set daily targets; General Call Centre duties and administration tasks; Requirements: – Grade 12 certificate.... – Call Centre experience in a service-driven business environment. – Computer literacy requirements: intermediate level...
’500 · Plus, commission after probation period has been passed successfully Qualifications + Experience, · 1-2 years call centre...
URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service... ITC (No Debt) Must have Matric Must have 6- 12 months experience in US Contact Centre experience Insurance experience...
: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role...
● Basic computer knowledge ● Matric ● Microsoft Windows knowledge ● Must be bilingual in English and Afrikaans ● Be able to work weekends ● Have an excellent telephone manner and customer service ethic ● Must have excellent writ...
One of our clients in the catering industry is in need of a Customer service Call Centre Agent to join them... in English and Afrikaans. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver... escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve...
Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills..., Oversee/supervise/monitor call centre agents performing insurance sales calls strictly according to the insurance Script...
the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns...) Client Feedback & Alignment Escalations (Client Journeys) done daily (call analysis of query) Reporting Weekly...
and campaigns Load campaigns; send emails/sms’s, monitor productivity and provide daily stats Conduct call audits and provide... Monitor staff time keeping and absenteeism etc. Monitor Agent: - Productivity, Collections, talk time and debit orders...
the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns...) Client Feedback & Alignment Escalations (Client Journeys) done daily (call analysis of query) Reporting Weekly...
the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns...) Client Feedback & Alignment Escalations (Client Journeys) done daily (call analysis of query) Reporting Weekly...
and all media. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre...
, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team members Demonstrated progression... Skills – English and Afrikaans Analytical and Critical thinking Call Centre Management Principles and Tools Ability...
retail industry or the call centre industry. Experience More than 5 years experience in the retail customer service... environment e.g (FMCG, Retailers, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team...
: Promote solar panel products to potential customers Encourage clients to speak with our call centre for further assistance...
communications MINIMUM REQUIREMENTS Minimum 1 year of experience in a collection or call centre environment, within the... team in Cape Town and take the next step in your financial services career POSITION Collections Agent LOCATION...