transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B Brands Role The Head of Contact Centre... of U Mobile's Contact Centre. This role oversees the end-to-end customer interaction ecosystem, spanning voice, digital...
Leader, Contact Centre Role Overview The Contact Centre Team Leader plays a critical role in ensuring the seamless operation... of the contact centre across multiple channels: L1 Voice, Social Media, Email Support, and L2 Escalation Handling. Working...
. What you will get: Annual salary of 48K. Shift allowance. Contact Centre allowance. What you need to do now If you are interested... of contact by handling inbound calls with warmth and confidence. Assist customers with their enquiries and expertly address...
Join Our Family Today. Together, We'll Make Travel Better. Specialist, Contact Centre - Commercial are responsible... requires to report directly to the Team Lead, Contact Centre - Commercial which operates 24/7 rotational shift. What you'll...
& complaints) as per contact centre standard operating procedures and CIMB guidelines. Perform the required verification prior...
Join Our Family Today. Together, We'll Make Travel Better. The specialist, Global Contact Centre is responsible... familiarity within all areas of the Contact Centre - hotel room reservations, lounge reservations and guest services. Deliver...
About the Job Responsible for overseeing and managing a team of Contact Centre Associates ensuring that all customer... President in driving service excellence across the contact centre. Manage and supervise a team of Contact Centre Associates...
About The Job The Contact Centre Associate is the frontline representative of Great Eastern, responsible for delivering...
About the Job The Assistant Vice President, Contact Centre is responsible for leading and management of Contact Centre... excellence and customer satisfaction. Manage day-to-day operations of the Contact Centre team, including scheduling and resource...
This is an excellent opportunity for a Manager II Global Contact Centre Tech to oversee and enhance technology... growthAccess to Cutting-Edge Technology and Training A successful Manager II Global Contact Centre Tech...
Contact Center (CC) activities to meet and exceed customer standards and expectations. Operational Performance - To satisfy...
Position Objective: As a Customer Contact Quality Assurance Specialist your goal is to maintain a high and consistent... support and call contact quality standards. Review a subset of interactions/conversations (calls, emails, chat, etc). Assess...
Contact Center (CC) activities to meet and exceed customer standards and expectations. Operational Performance - To satisfy...
Contact Center (CC) activities to meet and exceed customer standards and expectations. Operational Performance - To satisfy...
achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management. . Customer - Plan and organize Contact Center...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...