work closely with sales, marketing, customer experience, and tech to strengthen how Viatu presents and operates its travel..., product, customer experience, tech, and sales. 📝 About You: Highly organised and detail-oriented...
Job Title: Customer Experience & Continuous Improvement Manager Job Description We're looking for a highly motivated... Customer Experience and Continuous Improvement Manager to join our dynamic team at our contact centre in Cape Town. You'll play...
400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel... on our global customer experience. Responsibilities: Performance Management: Lead, motivate, and manage agents to deliver...
's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion...-on leader who thrives on driving continuous improvement, influencing across teams, and championing the customer at every turn...
Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible... as you oversee projects, implement strategies for positive customer experiences, and drive continuous improvement initiatives...
with solid experience in customer experience, internal comms, and crisis communication. You'll lead how we talk to our members... those raised through consumer bodies. Support the Head of Customer Experience in developing and implementing service recovery...
communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer... consumer bodies. Support the Head of Customer Experience in developing and implementing service recovery messaging...
, monitor performance, and drive continuous improvement across the customer care function. Department: Customer Care...We are seeking a Customer Care Manager to lead our customer service operations, covering Frontline Customer Care, After...
. Foster a culture of accountability, service excellence, and continuous improvement. Required Skills & Experience Minimum...Job Title: Customer Service Manager Location: Cape Town (Head Office) - with travel to Johannesburg...
, collaboration, and continuous improvement with a firm focus on creating long-term value for clients. The Role: Customer Excellence...Customer Excellence Manager Deliver world-class customer service for a growing international business UK hours, fully...
Senior Customer Service and Sales Manager (Sales and Service) Cape Town At TTEC, were all about the Human Experience... amazing customer experiences. Your potential has a place here with TTECs award-winning employment experience. What Youll...
. Foster a culture of accountability, service excellence, and continuous improvement. Required Skills & Experience Minimum...Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg...
. Foster a culture of accountability, service excellence, and continuous improvement. Required Skills & Experience Minimum...Job Summary Job Title: Customer Service Manager Location: Cape Town (Head Office) - with travel to Johannesburg...
to deliver exceptional learner experiences. Foster a culture of continuous improvement and data-informed decision-making. Act...Your Mission As Lead Student Success Manager, you will drive innovation, lead strategic thinking, and implement new...
research and interpreting research output. Knowledge of process & continuous improvement methodologies Knowledge of customer... by pairing owned customer data where applicable. You will assist the business to improve its customer experience and overcome...
in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. Experience within the... development, improvement, efficiency, and success. Ensure that the specifically allocated customer services team complies...
where your technical expertise and leadership can directly impact business performance and customer experience, this role..., and self-service systems. Enablement & Continuous Improvement: Drive adoption and effective utilization of systems through...
products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity... to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team...
principles and continuous improvement methodologies. Financial acumen and experience with budgeting, cost control, and capital... of production, ensuring efficiency, quality, and continuous improvement across the business. Responsibilities: Oversee daily...
We are seeking an experienced Project Manager, Operational Excellence, to lead continuous improvement initiatives across our global... positive business and customer outcomes. Act as a liaison between Customer Experience and Product teams, identifying key...