is looking for a Customer Experience & Operations Lead to design and deliver the next level of GOMO's care and retention strategy. This new role... years of experience in customer experience, service operations, or retention roles . Strong skills in CX analytics, care...
into the Customer Experience Manager. Summary of Role The Customer Experience (CX) Operations Analyst plays a key role... to align staffing with readiness and performance goals. Customer Experience Manager in implementing new WFM processes or tools...
ROLE: Part-Time Operations & SOP Manager (operations management experience is required) JOB DESCRIPTION: Prepare... and cross-department communication. Familiarity with customer service operations and workflow monitoring. Experience supporting...
Qualifications: Bachelor's Degree in any field HELPDESK OR TECHNICAL EXPERIENCE IS REQUIRED 36+ months of Overall... Service Desk experience 2+ years of Technical Support Experience in Managerial Cadre SUPERVISED OR OVERSEEING TEAM LEADERS...
experience in providing exceptional customer support in a fast-paced environment. Team player with the ability to handle change...; excellent time management skills. Bachelor's Degree in any field Experience in any inbound/outbound call center, customer...
/Analysts/ Lead/Supervisor. The CX Manager will support Operations leadership by identifying and communicating performance... and programs to align and drive a unified customer experience and efficient Quality Assurance process (including sharing...
Manager -Customer Experience/Quality. We are a group of driven and hard-working individuals. If you are looking to build..., or related field Minimum of 3-5 years of experience in quality assurance, preferably in a call center or customer service...
Sutherland is seeking a leadership-oriented and self-motivated person to join us as Associate Manager -Customer... field Minimum of 3-5 years of experience in quality assurance, preferably in a call center or customer service environment...
with both your ambitions and your life. Your Role In Action Be part of our client's team as a Customer Experience Manager (AU Telco...'s degree (BS or BA) or equivalent work experience Must have AU Telco experience At least 6 years of experience in Customer...
. The Senior Customer Experience Manager is a strategic leader responsible for guiding the Customer Experience team... years of leadership experience in customer experience, service operations, or patient relations, with a proven track record...
FULL TIME REMOTE Position: Learning & Development Manager (Customer Experience) Type of Contract: Independent... supported, understood, and valued. Scope of the Role The Learning & Development Manager partners with multiple Customer...
Execution & Customer Experience Manager will be crucial in ensuring that all the planned projects that are in line with the... overall company vision. The individual will also support the Head of Strategy Execution and customer experience in creating...
-Touch CSMs. Qualifications: College Graduate with 6-8 years relevant experience At least 2-3 years as Operations Manager.... Ensure structured handovers post-renewal to maintain seamless customer experience and drive adoption. Digital Renewal Process...
Asticom's portfolio of solutions. Work closely with the Customer Success Relationship Manager (CSRM) to develop tailored... & Experience Bachelor's degree in Business, Engineering, IT, or related field. 4-5 years of experience in: Customer Success Account...
At least 2-3 years as Operations Manager Proven experience managing a Customer Success team in a SaaS environment...We have an urgent open position with one of our direct client in Phillipines. Job Title - Deputy Manager - Operations...
: Responsible for managing a team of Customer Operations Managers (COMs) and/or Customer Operations Specialists (COSs) who manage... team remains motivated, rewarded and focused on delivering an exceptional customer experience Fiduciary responsibility...
AND RESPONSIBILITIES: Responsible for managing a team of Customer Operations Managers (COMs) and/or Customer Operations Specialists (COSs... Engineering, Customer Support Services, Lexmark Professional Services and Operations. May be required to lead international teams...
Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech... a replacement or repair if anything does go wrong. What you will be doing: The Manager, Call Center Operations will lead a team...
experience as a Customer Success & Operations Manager or in a similar client-facing role, within an operations-heavy..., or customer experience initiatives, ensuring that both internal operations and customer activities meet defined standards...
Join our Team We are now looking for a Customer Operations Manager (COM) who is data- and value-driven..., services, and technologies. You will bring In-depth understanding of business operations and commercial engagement management...