JOB SUMMARY The Customer Journey & Insights Lead drives EPF's mission to deliver seamless and trusted customer....Customer Journey & Experience Insights Drive customer journey mapping and analysis across EPF's products and channels...
About You We are looking for a Customer Insights Analyst to support our Service Car business, focusing on service... Feedback & Insights Monitor and analyse service-related customer feedback across booking, diagnosis, repair, communication...
About You We are looking for a Customer Insights Analyst to support our Service Car business, focusing on service... Feedback & Insights Monitor and analyse service-related customer feedback across booking, diagnosis, repair, communication...
to agreed business outcomes. Plan and execute territory business plans using data insights around customer experience, market... performance, market trends, competitor activities, and customer feedback to inform business decisions. Patient Journey...
. Lead the team to deliver well-differentiated customer experience in a Maxis Online Store primarily by demonstrating digital... to enrich customer's lifestyle by delivering a seamless digital customer experience. Driving a new Digital Experiential journey...
an experienced and visionary Head of CX Transformation to lead a comprehensive, enterprise-wide customer experience transformation... Responsibilities Customer Journey and Experience Transformation End-to-End Journey Ownership: Own the design, delivery, and continuous...
an experienced and visionary Head of CX Transformation to lead a comprehensive, enterprise-wide customer experience transformation... Responsibilities Customer Journey and Experience Transformation End-to-End Journey Ownership: Own the design, delivery, and continuous...
(interviews, call-shadowing, journey walkthroughs, heuristic reviews). Analyse customer data (NPS, CSAT, call drivers, product... that matter most. Build and maintain customer personas, journey maps, and 'moments that matter' frameworks. (This is not a call...
About The Job We are looking for a dynamic and highly skilled Indirect Tax Lead to join our Sanofi Finance Team... to lead transformational projects while being directly involved in the compliance and operational aspects of the role...
About the Job We are looking for a dynamic and highly skilled Indirect Tax Lead to join our Sanofi Finance Team... opportunity to lead transformational projects while being directly involved in the compliance and operational aspects of the role...
with an exceptional entrepreneurial nature and go-getter mentality to join us. With a 'GM mindset', lead development and execution of data...) of assigned brand(s). Align and integrate with Customer & Channel plans from sales and work closely with Channel and Category...
both 'digital' and 'physical' capabilities and customer insights Lead the execution of sales strategic plans with the aim to achieve... an unmatched customer experience at our retail store. What are you accountable for Retail 3.0 Elements Lead the team to deliver...
, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation... with and understand customer needs such that they can be predicted and pre-empted Achieve the minimum join visits with team member per day...
We are looking for an inspiring and visionary Campus Principal to lead our community with integrity, empathy.... You will lead with a strategic mindset, champion our educational principles, and position the school as a 'School of Choice.' The...
impact. Proven ability to manage multiple initiatives independently. Experience handling customer data and deriving insights... journey to shape user experiences for enterprise-grade software and complex IT systems We are seeking a seasoned UX Researcher...
. Leveraging our current FMS (fr8labs) and its integrated CRM. Key Responsibilities: 1.NF MY Leadership & Commercial Growth Lead... and retention of existing accounts across Malaysia. Use market insights and data analytics to develop go-to-market strategies...
delivery, digital transformation, or service operations Hands-on experience with automation tools, customer journey platforms...Job Description Join our Customer Experience (CX) Transformation pillar and be a key player in reimagining...
®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend... management team. This role will be reporting to a Planning Lead and will be based in our Capability Centre at Petaling Jaya...
strong market knowledge, customer focus and the ability to turn opportunities in meaningful business. If appointed, you will lead... to translate market insights into actionable sales strategies Proficiency in CRM tools and Microsoft Office Suite Excellent...
. Use data, information, and insights to drive decision-making. Lead the process and confirm that closure of gaps/lapses..., services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey...