Management Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly... (e.g., service turnaround time, customer satisfaction scores). Team Leadership & Customer Relations Train and supervise...
expected to: Manage and lead a team of ~10 project managers across our KL, HK, Singapore & Melbourne sites to deliver... to join us, motivated to stay, and empowered to thrive. Job Family Group: Customer Service Job Family: Institutional Client...
is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature... confidentiality of customer's data. Uses customer service and sales skills to optimize the opportunity of each customer contact...
and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the... standard of service delivery to our customers. Maintains confidentiality of customer’s data. Uses customer service and sales...
on information in a timely manner to resolve problems, maintain and enhance service. Team Working : Trains and coaches members of the... team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. People...
Responsibilities Leadership & Strategic Oversight Lead, mentor, and develop a high-performing team of Service Managers managing... frameworks, tools, and practices that anticipate customer needs and market evolution. Lead service transition planning for new...
support service is purchased, ensure timely completion of handover from the Project to the ongoing support team. Measure... the scope of the project. The Workday Project Manager will also be responsible for promoting team engagement and building...
, coordination of service activities, and management of spare parts sales. Plays a key role in maintaining customer satisfaction... East. Establish and maintain strong customer relationships, promptly addressing service needs and concerns. Collaborate...
design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures. Lead... are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team...
Role Overview: We are seeking an experienced Global Infrastructure Service Delivery Manager to lead and manage end...-to-end infrastructure service delivery across multiple geographies. The ideal candidate will have strong technical knowledge...
The Sales Director will lead the commercial strategy for service sales and retrofit solutions within the building... solutions and services sector, driving revenue growth and customer satisfaction. This role oversees a high-performing team...
product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive... a cause that matters to you. About you: Lead strategic technical initiatives that drive business transformation through...
Job Skills Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology...Job Description What is the opportunity? This is an exciting opportunity to join a rapidly growing team supporting...
: Front office / sales and service transformation Omni-channel customer journey and experience design Operating model... are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team...
: Front office / sales and service transformation Omni-channel customer journey and experience design Operating model... are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team...
improvements or changes to service levels. Team Collaboration: Collaborate closely with IT/Digital infrastructure, application... to support our customers in creating value for the Community, Country, Climate, Customer and Company. Responsibilities...
. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access... a cause that matters to you. About you: Lead strategic initiatives that drive business transformation through data-driven...
Responsibilities: Lead the concept stage of service sales projects, guiding a multidisciplinary team to develop innovative service... Consultant to join our Lifecycle Services team. About the Role: As a Service Sales Consultant, you will play a key role...
and across regions. Your goal is to lead the team in delivering high quality business consulting services that meet the market needs... development of the financial markets. What to expect: Leadership and Team management: Lead, motivate, and manage a team...
a hands-on Head of Product Management to lead the design, development, and monetisation of enterprise mobile, messaging, voice... and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage...