for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching... exceptional customer service. Actively seek verbal feedback from customers and team members at each service period. Agree...
applications in ASEAN and Oceania markets Prepare reports, maintain technical service documentation, and communicate customer... and advanced chemical intermediates is seeking a Technical Service Assistant Manager. The ideal candidate should have a solid...
. The overall objective of this role is to address external customer issues and provide ongoing customer service support... and analytical skills Consistently deliver high-quality customer service with focus on building client relationships and achieving...
independently. Positive attitude and responsible character. Pleasant personality with a focus on excellence in customer service...
solve problems and complaints raised by customers, provide high-quality after-sales service, enhance customer satisfaction..., industry trends, competitor situations, and target customer needs, combined with the characteristics and advantages of the...
Job Summary We are seeking a dedicated and customer-focused Client Care Associate to join our Singapore Contact Centre..., resolving issues such as fraud and scam, and ensuring a high level of customer satisfaction. Key Responsibilities Handle...
and switching between different chat/call tools. SPM and above and prefers customer service experience....Title: Client Service Associate - Mandarin Speaker Working Hours: Rotational 24/7 shift, 5 days a week (Monday - Sunday...
the highest quality of customer service to vendors Process orders and manage relationships with hundreds of restaurants... experience in the customer service field are preferable 3. Fresh graduates are welcome to apply 4. Required language (s): Basic...
personality Experience in customer service or logistics is an advantage Have prior working experience in retail, service point.... Ensure the reception area is tidy and well-stocked with necessary stationery and materials. Service customers' delivery...
-functional teams, coordinating all functional disciplines throughout the product or service lifecycle. (This point is crucial.... Client Centricity: Focus on understanding and delivering customer value; strong client relationship management. Skills...
and documented enhancements to eliminate problems and proactively develop the service. Service Level : Recognizes opportunities... to improve performance against Service Level. Acts as a point of escalation for agents to resolve service delivery issues...
. Offer friendly and proactive service, handle queries efficiently, and provide solutions or advice. Key Responsibilities : Customer... Strong administrative skills Excellent customer service skills Proficient in handling queries via call, email, and chat Team-oriented...
differentiator within Maxis Enterprise. Oversee the governance of customer experience and service delivery performance, ensuring... alignment with enterprise objectives and customer outcomes. Service Excellence & Customer Success Drive consistent SLA...
will have strong customer service skills, technical aptitude, and the ability to work independently and as part of a team. Scope of Work Answer... years of experience in a customer service or technical support role. Fresh graduates encouraged to apply Strong customer...
and existing members to understand their fitness goals, providing tailored consultations, and delivering excellent customer service... for effective customer interactions Customer service expertise to address member needs and ensure customer satisfaction Consulting...
and professionally with users in Mandarin and English Adhere to ITIL-based service management processes Ensure customer satisfaction...) Strong communication and customer service skills Willingness to work in rotational shifts, including weekends Shift Timings (MYT...
. Strong customer service and relationship building skills. Change leadership, Strategic mindset, Innovative and creative thinking... operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes. As a Senior...
. Innovative problem-solving skills and demonstrated ability to make appropriate decisions. Strong customer service... operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes. As a Senior...
, updated, and reflective of authorized changes as defined in the change control procedures; facilitate customer acceptance. Ensure any sign... from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables lists...
. Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies. Analyze customer... of all customer interactions, problems, and resolutions in the ticketing system. Conduct follow-ups to ensure incident resolution...