satisfaction. Handled interaction within agreed customer Service Level Agreement (SLA) Record and classify all customers' queries... customer on Incident status/resolution in accordance with SLA. Monitor the IT service process and workflow to ensure SLA...
/”O” Level/ Diploma/ Degree. At least 1 year of relevant experience on operations processing in customer service/ contact centre... operational requests and working with respective stakeholders to process required actions. Strong follow through on customer...
communication with related departments such as Risk Management, Compliance, and Customer Service to ensure closed-loop problem... requires to deal with China Mandarin speaking counterparts Excellent communication and cross-department collaboration...
Malaysian candidates only - Korean (TOPIK 5/6) + Mandarin (Speak, Read & Write) - Experienced in Customer Service... customer support across phone, email, chat, and portal - Understand customer needs and translate them into appropriate service...
processing in customer service/ contact centre environment. Experience gained in FX/Finance industry will be an added advantage... through on customer requests and managing customer's expectations. Perform in accordance with key performance metrics...
excellent customer service and support during live sessions, answering queries and sharing insights on each product. Ensure... experience. Fluency in English is required, with proficiency in Mandarin as a bonus Able to work on a shift basis (non-standard...
-over-year growth in both customer base and revenue. Our team of professionals, with diverse backgrounds, is dedicated... of Integrity, Innovation, Excellence, Accountability, Teamwork, Collaboration, and Speed, we consistently enhance service delivery...
Communication Skill Microsoft Office Order Processing Ordering Office Supplies Office Equipment Customer Service Record Keeping...
of a team Strong communication and customer service skills, with the ability to liaise effectively with clients Our firm...
. The Tencent Cloud experience will be given priority Consideration. Exceptional customers service and communication skills..., with the patience and professionalism to handle customer inquiries and complaints. Strong logical thinking and problem-solving...
Role and Responsibilities: The Operations Customer Service Executive will serve as a key point of contact... for our clients, ensuring smooth operational support and high-quality service. The role combines frontline customer support...
(experience with SOLIDWORKS and SolidCAM is an advantage). Excellent communication, presentation, and customer service skills... effective technical solution consulting. Understand customer manufacturing challenges and requirements, and recommend...
and resolving disputes (according to the resolution matrix) and providing excellent internal and external customer service... departments (Pricing, Customer Service, Marketing, Sales) to research, provide support in obtaining additional information...
from at least one major public cloud. The Tencent Cloud experience will be given priority Consideration. Exceptional customers service... and communication skills, with the patience and professionalism to handle customer inquiries and complaints. Strong logical thinking...
for software-related queries. What makes you a good fit: 1-2 years of customer service experience (preferably in a call center... recognition and appreciation Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior...
) and provide exceptional service to customers across the region! Position: Customer Support Executive - Mandarin Speaker Location...ONLY MALAYSAIN REQUIRED - MANDARIN SPEAKER We're Hiring: Customer Support Executive (Mandarin Speaker) - Malaysia...
We're Hiring: Customer Service Representative (Mandarin Speaker) Location: KL Sentral Start Date: 19th January 2026... Join our dynamic team and be the voice of a leading beverage brand! What You'll Do: Assist customers via phone and chat in Mandarin...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align... a solid team culture. Basic Qualifications Language Skills: Native Mandarin speaker with exceptional English written...
guidelines as the Mandarin Customer Support Team Lead. When the guidelines are not clear, engaging stakeholders to align... a solid team culture. Basic Qualifications Language Skills: Native Mandarin speaker with exceptional English written...
Job Summary : We are seeking a friendly, attentive, and customer-focused Customer Service Executive to join our team... and post-purchase care. Uphold CLEF's brand voice and customer service standards across all communication platforms. Continuous...