, and we know the next big idea could be yours! The Opportunity Within the Digital Experience Customer Success team... pillars; Partnership, Adoption and Value Realisation. Our Senior Customer Success Managers are expected to maximise value...
matter, you'll fit right in Based in London we are looking for engaged and passionate Customer Success Managers to work... on the UK market. About the team: Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual...
industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands... portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement...
to date with Customer Success industry trends · May be assigned as Customer Success Manager for some customers Key Success Factors...Job Description: Purpose of the role Part of the customer success leadership team, supporting the heads of Customer...
Client Success Manager - Active Insight Remote (UK) - Ideal Location West Midlands c£32,000 + Bonus... We are looking for a Client Success Manager who's passionate about helping people and businesses thrive. At our core, we believe in unlocking...
FOR US As our new Principal Customer Success Manager (CSM), you will play a key role in building strategic partnerships with our clients... — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills...
Manager (CSM) who thrives in managing customer relationships and overseeing field operations. This role is perfect... and be part of our journey to revolutionize the industry! 🙌🏼 Who Are We Looking For? We are seeking a Customer Success...
as a Campaign Manager and become the vital link between our clients and their campaign success! About the Role As a Campaign... Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception...
as a Campaign Manager and become the vital link between our clients and their campaign success! About the Role As a Campaign... Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception...
Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine... alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating...
Global Support team interacts with leading companies and believes that world-class support is critical to customer success... experience from across the AWS customer base. We are obsessed about delivering success for the Customer. Our team collaborates...
as a Senior Consultant, Senior Technical Account Manager, or Senior Customer Success Manager, bringing strategic insight... ability to mobilize teams and drive actions that lead to organizational and customer success. Service Management Experience...
Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager... and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high...
, innovative, and customer-focused individuals. We are looking for a Global GTM Onboarding Program Manager to join our Sales... Enablement team. The Opportunity The Global GTM Onboarding Program Manager will play a critical role in the success of our go...
their desired business outcomes leveraging AWS Cloud and our Gen AI Services. We work together with customer teams and the AWS... job responsibilities As an experienced technology program/project manager, you will be responsible for: Managing complex Gen...
Management, Account Management or commercial CSM experience Knowledge of customer success principles and practices... with a customer-centric mindset and a focus on demonstrating value and ROI in partnership with the CSM Proven track record...
of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small... in some of these, but if not we’ll help you with them: A Scrum certification such as PSM or CSM A scaled agile framework...
services to customers Collaborate with Customer Success Management (CSM) leaders to provide services sales support throughout... required to be successful in this role include the ability to build cross-functional alignments with teams such as Sales, Customer Success (CS), Partner...
and operational cases. TAMs maintain ownership of the customer Blue Yonder SaaS solution environment. They support Customer Success... Managers (CSMs) to ensure customer satisfaction through service delivery planning and execution. Collaborate with the CSM...
customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager... (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Experience: 3+ years...