Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department..., and personalized with guided service journeys. Integrate Einstein AI and automation tools for proactive customer support and case...
: Communication: Deliver excellent customer support to players. Investigate and resolve player inquiries promptly through ticketing... provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the...
) to automate business processes (e.g., Customer Support agents, R&D feedback loops) Translate complex business requirements...We are seeking an AI Agent & Automation Specialist to join our team in a role critical to our digital transformation...
(LLMs, AI agents) to automate business processes (e.g., Customer Support agents, R&D feedback loops). Translate complex...We are seeking an AI Agent & Automation Specialist to join our team in a role critical to our digital transformation...
What are we looking for? Our PE Agent has a knack for the following skills: Communication: Deliver excellent customer support to players. Investigate... at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide...
are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability... in voice, email, and chat support as a Spanish-speaking agent. Typing speed of 40+ WPM with 95% accuracy. Grammar assessment...
Job Summary: We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team..., dynamic environment. Key Responsibilities: AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems...
customer Basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket...About the job Service Desk Agent - Level 1 Employer: An MSP company located in Burbank, California, USA Work Setup...
Overview REMOTE work! Customer Service Agents provide professional, courteous, and high quality customer service... Service and/or Data Entry Experience handling international account. Strong, professional customer support skills, including...
Overview: REMOTE work! Customer Service Agents provide professional, courteous, and high quality customer service... Service and/or Data Entry Experience handling international account. Strong, professional customer support skills, including...
support team. Utilize excellent customer service skills to delight end user expectations. Demonstrates ability and willingness... of related experience. 3+ years customer service experience. 3+ years of proven performance in call center or IT support...
. Location: Philippines (Remote) We are looking for an experienced AI Chatbot Developer to design, build, and support enterprise..., enabling features like Agent Assist, call summarization, and AI-driven automation. Operational Support Provide proactive...
customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.... Location: Philippines. This role offers remote work flexibility , allowing you to work from home while collaborating virtually...
customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.... Location: Philippines. This role offers remote work flexibility, allowing you to work from home while collaborating virtually...
support team. Utilize excellent customer service skills to delight end user expectations. Demonstrates ability and willingness... of related experience. 3+ years customer service experience. 3+ years of proven performance in call center or IT support...
to an application support team. Utilize excellent customer service skills to delight end user expectations. Demonstrates ability...Make a difference. Be happy. Grow your career. The Role The IT Service Desk Agent I answers calls, chats, e-mails...
support team. Utilize excellent customer service skills to delight end user expectations. Demonstrates ability and willingness... of related experience. 3+ years customer service experience. 3+ years of proven performance in call center or IT support...
, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves... hypotheses based on dump analysis and system traces. Partner with Support and Product teams to reproduce complex customer...
Manager is responsible for managing a team of customer service representatives or agents. This role ensures that the team... members. Support new hires through the onboarding process and ensure they are adequately trained. Encourage continuous...
certification. Experience in QA frameworks or service desk quality programs. Exposure to remote support tools and basic... parameters and share weekly/monthly quality reports. Identify error trends and recurring issues in support processes. Feedback...