You lead by example and work with your team to contribute to the overall success of your client program Computer experience... is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience...
, and ensuring customer satisfaction. Key Responsibilities: Lead and manage a team of French-speaking CSRs, providing support...Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team...
, and ensuring customer satisfaction. Key Responsibilities: Lead and manage a team of French-speaking CSRs, providing support...Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team...
Leader is responsible for leading and motivating the Retentions team to safeguard customer loyalty, minimise service... Management Lead, coach, and inspire the Retentions team to achieve individual and collective retention, quality, and service...
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa... to learn more about the industry and gain direct management experience? In this role, you’ll support and motivate your team...
behaviour, Communications, Business or equivalent – beneficial. 2+ years in a customer service operational, team lead capacity... environment in this context- essential. An extensive and proven track record in a customer service operational, team lead...
One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service... all team documentation to ensure the team is aligned with the company’s customer care values and policies - Maximise...
. Assist with urgent internal IT support issues where necessary, escalating to the internal IT team if unresolved...Responsibilities:Â Provide Tier 1 and Tier 2 support for Moodle users (learners, educators, and administrators...
Technical Support Manager / Head of Technical Support Lead Technical Support for a Fast-Scaling UK MedTech SaaS Firm.... With soaring demand, they are scaling their support function to serve an expanding customer base more effectively. The Role...
. Assist with urgent internal IT support issues where necessary, escalating to the internal IT team if unresolved...Responsibilities: Provide Tier 1 and Tier 2 support for Moodle users (learners, educators, and administrators...
Triage and resolve support tickets to KPI targets. You will support your peers, sharing knowledge to ensure that the team...: Customer focus and a passion for support, customer service is at the heart of what we do. Creative and curious trouble...
. Assist with urgent internal IT support issues where necessary, escalating to the internal IT team if unresolved...Responsibilities: Provide Tier 1 and Tier 2 support for Moodle users (learners, educators, and administrators...
an Application Support Analyst who has a passion and desire for customer service and to excel in their role. This is an exciting time.... Job overview: Effectively log, triage and resolve support tickets Excellent customer communication skills Experience...
? Do you find satisfaction in a perfectly tracked lead, an immaculately managed report, and a sales team that runs like a well-oiled machine... team in the Northern Suburbs of Cape Town. This isn't just an admin job; it's a pivotal role where your keen eye for detail...
looking for a Support Analyst to join our IT team and play a vital role in supporting our business-critical systems and retail operations... counts. Opportunity to grow into roles like ERP/IT Support Lead, Business Analyst, or Technical Consultant. Work...
queries to relevant departments. Ensure no chat or customer lead is left unattended. Sales Support – General Create... tickets on these platforms when delegated. Administration & Team Support Respond to sales leads via email, phone, WhatsApp...
hardware development team. POSITION INFO: The successful candidate will take the lead in the development of complex... and mechatronic systems, is seeking a highly experienced Lead Hardware Development Engineer to head up a dynamic and forward-thinking...
company in the country. To support this growth, we’re hiring a Strategy and Growth Lead: a strategic right-hand to the Country.... You will be given ownership, trust, and support to lead initiatives that truly move the needle. Your thinking, energy, and execution...
that support your development. Transparent compensation: We provide competitive pay with clear team bandings and salary grids... Reports to: VP, Player Success About the Role We’re looking for a Training & Development Lead to build and run...
& K-Way, guiding and supporting a small digital team to deliver a rich customer experience which is aligned to business..., automation and A/B testing in collaboration with the eCommerce Brand Lead and other internal support resources. Drive the use...