Job Category: Digital Operations Job Description: An Intake Specialist ensures that insurance applications and related documents are properly received, reviewed for completeness, and prepared for underwriting. A Rater is responsible for...
all process improvement initiatives with process Black Belt. Qualifications: Graduation About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
internal functioning of BPO/EXL. Good networking capability and Client facing skills. Responsibilities: * Manage teams... regulations and information security standards. Qualifications: Graduate About Us: EXL (NASDAQ: EXLS) is a leading data...
all process improvement initiatives with process Black Belt. Qualifications: Graduation About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
Job Category: Operations Job Description: Train Client and EXL specific training curriculum; Coach and mentor... trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence...
Job Category: Customer Service Job Description: This role is primarily responsible for processing transactions... transactions requested by policyholder or service provider. Some examples are, Name Change, Address Change, Bene change, Ownership...
Job Category: Customer Service Job Description: We are looking for a Detail-Oriented Legal Support Agent... & issue resolution Client service orientation Strong compliance & confidential understanding Analytical/document review...
& issue resolution Client service orientation Strong compliance & confidential understanding Analytical/document review...
Job Category: Customer Service Job Description: Basic Function This role is primarily responsible for processing... transactions requested by policyholder or service provider. Some examples are, Name Change, Address Change, Bene change, Ownership...
Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback. Responsibilities... written and verbal communication. Values & Behavior Customer Service Orientation. Quality Orientation. Empathy...
Job Category: Customer Service Job Description: Role primarily involves dealing with end customers via chat... on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service...
Job Category: Customer Service Job Description: Reviewing documents to determine type of request(s) and process... them as per set guidelines Process non-financial transactions requested by policyholder or service provider. Some examples...
Job Category: Customer Service Job Description: Roles and Responsibilities Review kickouts/errors enrollment... and concise communication and addressing them through structured email exchange with the client. Provides customer service...
sessions for Advisors and Process Leaders KEY RESULT AREA: Service delivery by the team within the agreed SLA frameworks...
Job Category: Digital Operations Job Description: * Client Engagement - Work closely with clients to understand their needs, challenges and objective. Analysis - Conduct thorough research, data analysis and create supplier performance da...
Job Category: Digital Operations - Quality Excellence Job Description: Essential Functions: Conduct Transaction Monitoring as per guidelines defined in the QSD • Provide feedback to associates based on monitoring results • Prepare trans...
Job Category: Digital Operations - Quality Excellence Job Description: Essential Functions: Conduct Transaction Monitoring as per guidelines defined in the QSD • Provide feedback to associates based on monitoring results • Prepare trans...
Job Category: Digital Operations - Quality Excellence Job Description: Essential Functions: Conduct Transaction Monitoring as per guidelines defined in the QSD • Provide feedback to associates based on monitoring results • Prepare trans...
metrics. Achieve satisfactory customer service results for assigned customers. Maintain YTD and annual company performance.../auditors to achieve regional performance metrics. Achieve satisfactory customer service results for assigned customers...
Job Category: Healthcare Customer service Job Description: PROFESSIONAL: Recognize and respect cultural diversity... in-service education. Maintain proper observation and adherence to company policies and procedures. Responsibilities...