on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability... interviews to gauge customer service orientation and communication skills trainability. Protects the confidentiality of client...
customer service experience About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions...Job Description: We are seeking a Customer Service Representative to assist customers with their inquiries via calls...
Skills Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Good problem... preferably in a Retail process/account About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations...
Job Description: Provide world-class service to customers in an accurate, efficient and courteous manner on every... case or sending to a higher-level reviewer Provide excellent customer service by focusing on providing a great experience...
Job Description: Essential Functions Client Portfolio Management - End of End owner of key accounts from IT Service... delivery perspective IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects...
for monitoring, analyzing, and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs... center of the contact center floor, the RTA proactively identifies service risks, coordinates immediate actions to maintain...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability... interviews to gauge customer service orientation and communication skills trainability. Protects the confidentiality of client...
for monitoring, analyzing, and managing live operational performance within the EXL to ensure Service Level Agreements (SLAs... center of the contact center floor, the RTA proactively identifies service risks, coordinates immediate actions to maintain...
in Personal lines claims FNOL or alike experience About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital... better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge...
. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
benefits. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner... with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world...
organization, ensuring accuracy, efficiency, and timely reporting. About Us: EXL (NASDAQ: EXLS) is a leading data analytics..., drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep...
requirements or healthcare/BPO voice processes is a plus. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital... better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge...
. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
. Proficiency with recruitment tools, including ATS, CRM systems, and LinkedIn Recruiter. About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
to A2 band regular employees of EXL. Must have no active disciplinary actions. Must have maintained at least 95...
. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
experience. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner... with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world...
techniques. Understands WFM lifecycle - woth cofus on schedules and real-time management. About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
Job Description: 🌟 Role Overview EXL is seeking a dynamic and strategic leader to join our Banking and Capital... presentations Build strong relationships with client-side SMEs, compliance officers, and transformation leads Represent EXL...