, responsibilities include answering customer queries related to the Roadside Assistance and Motor Insurance, as well as answering... chat experience with UK or US client will be preferred. Experience of Webchat/e-mailing process with more than 3...
Job Category: Customer Service Job Description: Role primarily involves dealing with end customers via chat... on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service...
Job Category: Customer Service Job Description: Role primarily involves dealing with end customers via chat... on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service...
and productivity standards Webchat/Digital knowledge Self discipline Result and Customer oriented Adaptability and Flexibility... comprehension skills Strong questioning and reasoning Skills Customer Service focus Ability to multi task, prioritize and manage...