Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
-on experience with CCaaS platforms such as Five9, NICE, Genesys, or Cisco. Ability to work with the business to gather and define...
and technical delivery teams focused on the migrations from Omni Genesys to Omni Connect. This position will represent the business... Connect, Genesys, Cisco ICM, Avaya PBX, IEX, and Telephony Desktop Integrations Proven ability to write and manage business...
with Genesys Call Center Software Please note: For this position Maximus will provide equipment to use. Home Office...
with Genesys Call Center Software Please note: For this position Maximus will provide equipment to use. Home Office...
(Genesys, Amazon Connect, Twilio, etc.) and building feedback loops for better latency, speech recognition and call deflection...
(Genesys, Amazon Connect, Twilio, etc.) and building feedback loops for better latency, speech recognition and call deflection...
, with a strong background in call center technology. Expertise in cloud-based contact center solutions (e.g., Amazon Connect, Genesys, Five9...