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Keywords: Head of Customer Experience, Location: Kuala Lumpur

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Head of Customer Experience

covering parental leave commencing February 2026 and based in our Hays Sunway, Malaysia office. As Head of Customer Experience...Lead customer experience strategy for a global recruitment leader. Drive engagement, loyalty, and CX Your new company...

Location: Kuala Lumpur
Posted Date: 27 Dec 2025

Head of Customer Support (MY & SG)

About the job Head of Customer Support (MY & SG) We've scaled fast across Singapore and Malaysia, and we're just... getting started. As we gear up for regional expansion, we're looking for a Head of Customer Support who can build and scale...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Head of Customer Support (MY & SG)

About the job Head of Customer Support (MY & SG) We've scaled fast across Singapore and Malaysia, and we're just... getting started. As we gear up for regional expansion, we're looking for a Head of Customer Support who can build and scale...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Shopper & Customer Marketing

Your Tasks Role Purpose Lead Shopper & Customer Marketing plan & strategies as well as responsible for maximising... strategies and sales objectives; Head of S&CM will be working closely with Marketing Manager & Senior Sales Managers to define...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Customer Support (MY & SG)

, we're looking for a Head of Customer Support who can build and scale a world-class support engine that blends people..., process, and product insight to deliver exceptional customer experiences. As Head of Customer Support, you'll lead the end...

Company: Qashier
Location: Kuala Lumpur
Posted Date: 15 Oct 2025

Head of Marketing (Customer Engagement)

The Head of Marketing will lead digital and customer engagement initiatives, driving campaigns, loyalty programs..., and content management to deliver impactful, data-driven customer experiences across multiple channels. As a Head of Marketing...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 10 Oct 2025
Salary: 108000 - 132000 per year

Head of Customer Service Assurance

consistency. Act as the executive custodian of enterprise service quality and customer experience performance. Service Quality... governance reporting and dashboards for leadership visibility and customer assurance. Customer Experience & Advocacy Represent...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Customer Experience Program Manager

Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...

Company: Respond.io
Location: Kuala Lumpur
Posted Date: 29 Dec 2025

Customer Experience Manager (12 Months Contract)

to: Head of Customer Experience Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage...Position: Customer Experience Manager Department: Customer Management Type: 12-Month Contract (Full-Time) Reports...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Senior Data Analyst - Customer Experience Projects

lookout for a Senior Data Analyst to join our innovative Customer Experience Team, reporting directly to the Regional Head... of Customer Experience. You will design and execute robust analyses, develop scalable reporting solutions, and provide strategic...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Data Analyst - Customer Experience Projects

lookout for a Senior Data Analyst to join our innovative Customer Experience Team, reporting directly to the Regional Head... of Customer Experience. You will design and execute robust analyses, develop scalable reporting solutions, and provide strategic...

Company: Zalora
Location: Kuala Lumpur
Posted Date: 15 Nov 2025

Senior Data Analyst - Customer Experience Projects

lookout for a Senior Data Analyst to join our innovative Customer Experience Team, reporting directly to the Regional Head... of Customer Experience. You will design and execute robust analyses, develop scalable reporting solutions, and provide strategic...

Company: Zalora
Location: Kuala Lumpur
Posted Date: 15 Nov 2025

Head of Sales (Integrated Building Systems)

, architects and main contractors Proven experience in a senior sales leadership or head-of-function role Strong track record...About the Role We are seeking an experienced Head of Sales to lead and scale our Building Systems business. This role...

Company: Ambition
Location: Kuala Lumpur
Posted Date: 08 Jan 2026
Salary: 15000 - 20000 per month

Head of Deposit and Transaction Banking

, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data... and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new...

Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Head of Collections (Global Function), Bangkok Based, Relocation Support Provided

, profitability, and customer experience objectives. The team oversees end-to-end processes including billing & invoicing, payment.... This team is expanding, and we are looking for the Head of Collections (Global Function) who will lead the end-to-end...

Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Head, Public Sector

a difference too. Job Purpose The role of Head is to strategies and implement targets to meet the goals and requirements outlined... the existing resources i.e. the Relationship Managers by leveraging on own and RMs credit knowledge and experience...

Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Head of Deposit and Transaction Banking

Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for Wealth and Personal... and problem solving ability; demonstrated experience in translating this thinking and customer centricity into practical business...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 06 Jan 2026

Head of Business Management

Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics... to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 06 Jan 2026

Head of Business Management

Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics... to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 05 Jan 2026

Head of Deposit and Transaction Banking

Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for Wealth and Personal... and problem solving ability; demonstrated experience in translating this thinking and customer centricity into practical business...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 05 Jan 2026