Find your dream job NOW!

Click on Location links to filter by Job Title & Location.
Click on Company links to filter by Company & Location.
For exact match, enclose search terms in "double quotes".

Keywords: Head of Customer Service & Governance, Location: Kuala Lumpur

Page: 1

Head of Customer Service & Governance

aspect-companyBanner w-full" data-v-73b57a06> Head of Customer Service & Governance Follow MYR6,500 - MYR6... in customer service operations, with at least 2-3 years in a leadership or managerial role, and 2-3 years of experience...

Posted Date: 03 Dec 2025

Savings Governance Lead, FFG Procurement & Property

Jobs Job Details Savings Governance Lead, FFG Procurement & Property Job Description Requisition Number: 36328 Job Location (Short... and governance of all third-party spend, which accounts for over 40% of the bank's cost base. The Procurement and Property Fit...

Posted Date: 23 Nov 2025

Head of Field Service

an experienced and dynamic leader to head our Field Service team for Enterprise customers. The successful candidate... issues. Support Account Managers and Service Managers with customer site insights and incident summaries for key accounts...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Service Management

Management as a key differentiator within Maxis Enterprise. Oversee the governance of customer experience and service delivery... performance, ensuring alignment with enterprise objectives and customer outcomes. Service Excellence & Customer Success Drive...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Head, T&O Common Service Delivery

with Technology & Operations (T&O) Program and project teams, the T&O Common Service Delivery for Projects will be responsible... for identifying opportunities & establishing central T&O delivery service offerings - a structured, T&O-wide services programme aimed...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Head of Workforce Management

, and Turkey, This role owns the full planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor... stock market index. Job Description The Head of Workforce Management leads Pandora's global WFM engine across EU, APAC...

Company: Delivery Hero
Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Head of Workforce Management

, and Turkey, This role owns the full planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor... stock market index. Job Description The Head of Workforce Management leads Pandora’s global WFM engine across EU, APAC...

Company: Foodpanda
Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Head of Corporate Accounting (Great Eastern Takaful Berhad)

Services Centre (RSC). This role requires close coordination with the Head of Business Finance and reports directly to the... and Business Finance team to set the overall strategic direction for GETB. Establish the Service Level Agreement (SLA) with RSC...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Security Operations

outbreaks, unauthorized access, and data exfiltration attempts. Service Assurance & Customer Governance Support customers... through proactive threat monitoring and incident advisory. Collaborate with Service Managers and Account Teams on customer...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Technology Servicing

Job Description We are seeking a dynamic and experienced technology leader to join our team as the APAC Head..., and delivering exceptional customer experiences across contact centers, servicing, and operations in 11 markets across the APAC...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Manager,Fiduciary and Fund Services Operations

Measurement activities for all regions (i.e. APAC, MENA and HK). This role will report to the functional head of fund compliance... and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Engineer Network Services Tier 3 - APAC

: Technical support resource equipped with data network and voice competency skill to Respond and Resolve customer service... on our clients' success. www.IPC.com TITLE : Engineer, Network Services Tier 3 - APAC DEPARTMENT : Global Service Support REPORTING...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Director, Solution Architecture

development and go-to-market strategy; experience with public credibility is a big plus Experience with customer service... sector customers to discuss and represent key aspects of the Red Hat go-to-market strategies. As a Head of Tech Sales...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Corp Real Estate Supplier Mgmt

end to end. The ambitious roadmap and structure aim to make GCOO a leading and innovative global service organisation. The... role reports to the GSC CAO and Market Head of Real Estate Services (RES) is the functional lead to set strategy, budget...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Manager, Fiduciary & Fund Servs

in mitigating risk, but also supports the need for high operational efficiency and excellent customer service. Key Control Standards... Measurement activities for all regions (i.e. APAC, MENA and HK). This role will report to the functional head of fund compliance...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Manager, Fiduciary & Fund Servs

and excellent customer service. Control Sample Tests and M7 Assessments within department with nil over dues. Ensure awareness.... This role will report directly to the Head of Fiduciary Services Operations and will be critical in supporting the global...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Corp Real Estate Supplier Mgmt

, owned end to end. The ambitious roadmap and structure aim to make GCOO a leading and innovative global service organisation.... The role reports to the GSC CAO and Market Head of Real Estate Services (RES) is the functional lead to set strategy...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Security Project Manager

and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office... with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

GSE

to effectively manage and improve the respective processes. Provide leadership and customer service to all, both top and lower... Management, consistent with Group and company policies and standards. Provide support for any ad-hoc project to the Head...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Specialist, Orchestration Client Management

with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the... of processes to increase the consistency of systems and processes Responsibilities Strategy Targeted Improvements Act as a service...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025