servicing with a focus on real customer needs. Simplify processes, deliver gold-standard service, and foster teamwork... servicing team, focusing on customer needs and simple solutions. Own relationship management and service delivery for top-tier...
an experienced and dynamic leader to head our Field Service team for Enterprise customers. The successful candidate... and field response. Partner with Network Engineering and Service Assurance to validate root causes and close chronic field...
reduction. Lead Service Improvement Plans (SIPs) in collaboration with technical, operations, and assurance teams to address... What are you accountable for Key Responsibilities Leadership & Strategic Oversight Lead, mentor, and develop a high-performing team of Service...
with Technology & Operations (T&O) Program and project teams, the T&O Common Service Delivery for Projects will be responsible... for identifying opportunities & establishing central T&O delivery service offerings - a structured, T&O-wide services programme aimed...
controls, where necessary. Effectively communicate with Unit Head of Quality Assurance to ensure the fluid sharing... communication with Unit Head of Quality Assurance to ensure seamless sharing of information and feedbacks across team member. f...
controls, where necessary. Effectively communicate with Unit Head of Quality Assurance to ensure the fluid sharing... communication with Unit Head of Quality Assurance to ensure seamless sharing of information and feedbacks across team member. f...
assurance, commercial risk management, quality or service assurance, for the Consumer or Enterprise market in a telco industry... What are you accountable for Conduct independent assurance (audit) and advisory (consulting) of commercial activities, including development...
is to support Head of Finance & Corporate Assurance helping business to establish and maintain sound internal controls. The role...) and customer service domains. Assist in the evaluation of potential occurrence of fraud (in business) and how Management manages...
. This is a hybrid role that has a requirement of working as per respective team's arrangement. Quality Assurance Specialist Business... and Client Services (BCS) At Marsh McLennan BCS, our newly established Internal Controls and Centralized Quality Assurance teams...
stock market index. Job Description The Head of Workforce Management leads Pandora's global WFM engine across EU, APAC..., and Turkey, This role owns the full planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor...
and assurance through regular engagement and reporting. Providing audit service and relationship management to the CEO and the...Join us as Head of Internal Audit, Malaysia to take on key responsibilities within a world-class Internal Audit...
stock market index. Job Description The Head of Workforce Management leads Pandora’s global WFM engine across EU, APAC..., and Turkey, This role owns the full planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor...
outbreaks, unauthorized access, and data exfiltration attempts. Service Assurance & Customer Governance Support customers... an experienced and dynamic leader to head our Security Operations team within the MSOC. The successful candidate will be responsible...
The Head of Technology Risk will lead the first line of defence (1LOD) risk function, responsible for establishing..., and operational readiness. Operations Risk Management Drive operational risk governance for core processes such as service delivery...
Head of Sales, Malaysia Are you a sales leader with proven success in achieving revenue targets and building effective... of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy...
and assurance through regular engagement and reporting. Providing audit service and relationship management to the CEO and the...Join us as Head of Internal Audit, Malaysia to take on key responsibilities within a world-class Internal Audit...
, etc.) providing insights, advice and assurance through regular engagement and reporting. Providing audit service and relationship...Head of Internal Audit, Malaysia Join us as Head of Internal Audit, Malaysia to take on key responsibilities...
Team: The Service Assurance team is a collaborative team situated in Madrid, Kuala Lumpur, the team operates under the... technical assistance and resolution to remediate incident as part of service assurance excellence. Work from office in early...
the production and risk management activities in a service hub. This allows teams to make risk-reward decisions based...: document processes and procedures to ensure transition of services to the Managed Service team are accurate, up...
, expert advice and assurance; and Partnerships with other functions to provide professional advice and assurance. Business..., aligning to and avoiding duplication with other assurance functions. People & Talent Provide proactive self-orienting and self...