Client: Digital Bank Position: Customer Experience Manager Department: Customer Management Type: 12-Month Contract... (Full-Time) Reports to: Head of Customer Experience Role Overview As the Customer Experience Manager at Digital Bank...
and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude...
& SOWs covering Commerce Ops, CX/UX, CRO, CRM/Loyalty, Mar-Tech and other managed services-ensuring 100% adherence... stakeholder relationships, drive 100% renewals, promote long-term partnership maturity, and influence adoption of data-driven CX...
Position As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer... with the client advisors as and when applicable. Improve NPS and CX scores with the appropriate action plans Staff Management...
ocation: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We are looking for a Customer Experience Program Manager to turn customer insights into action - designing and executing projects that help...
& Enablement Associate Manager plays a critical role in building and scaling Tarro's learning and enablement foundation. Reporting... to the Transformation & Enablement Manager, this role drives how we train, upskill, and empower our teams - starting...
Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage the digital customer... levels. You will lead CX initiatives, manage key customer experience metrics, oversee journey enhancement projects...
Role Summary The Project & Operations Manager for the MISP Cluster plays a critical role in driving the operational... CRM optimisation CX dashboards AI-content operations and digital content workflows field force effectiveness tools Partner...
Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...
. You will be the key operational driver between CSI, Operational and CX teams, BPO partners, and Commercial teams. In this Role... for internal applicants: Minimum 12 months working experience as manager or above, with solid experience in people management...
of relevant working experience. Past experience in consulting, CX Practice, or agency in a media management or digital creative... informed decisions on the fly, grounded in a CX point of view. What We Look For Highly motivated individuals with excellent...
is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital...
, demonstrating the value of CX initiatives. Analyse Voice of Customer (VoC) insights, including NPS, CSAT, and customer complaints...
experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital...
-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions...
process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services...
is TDCX Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX...
experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries...
is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital...
is TDCX Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX...