of contact centre workforce, performance management, Telesales or project management). Possess a strategic mindset with proven... performance. Oversee performance management, including AI-driven tools, to optimize operations and improve agent productivity...
and predictive analytics to inform strategy and drive business performance. Monitor and report on analytics value enablement..., with a strong track record of leadership in strategic marketing, digital transformation, customer experience, and brand management. Proven...
on automation and digital enablement initiatives Provide guidance for HR systems design to enhance talent processes and user... organisation's employer brand and workforce readiness. Key Responsibilities Talent Attraction & Integration Strategy Establish...
and predictive analytics to inform strategy and drive business performance. Monitor and report on analytics value enablement..., with a strong track record of leadership in strategic marketing, digital transformation, customer experience, and brand management. Proven...
and predictive analytics to inform strategy and drive business performance. Monitor and report on analytics value enablement..., with a strong track record of leadership in strategic marketing, digital transformation, customer experience, and brand management. Proven...
on analytics value enablement to support key performance indicators (KPIs). Design and implement Artificial Intelligence use... in strategic marketing, digital transformation, customer experience, and brand management. Proven experience in leading large...