Helpdesk Engineer (Financial industry) - IC Client Description English and Cantonese language proficiency... is essential for this role. Candidates with more experience will be considered as Senior Helpdesk Engineer...
operation from 08:00 to 21:00) Responsibilities Provide first line helpdesk support to customers or end users (both internal...Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk...
A technology consulting firm in Hong Kong is looking for a Helpdesk Support Engineer (Overnight) to provide frontline... IT support. The ideal candidate will assist customers through multiple channels and ensure the smooth operation of the...
A leading consulting firm in Hong Kong is seeking a Helpdesk Support Engineer to provide frontline support via... troubleshooting skills. Responsibilities include problem analysis, IT support duties, and PC administration. The role offers 17-22K...
A leading consulting firm in Hong Kong is seeking an IT Technician to provide daily helpdesk and technical support... year of experience in IT support; fresh graduates are also welcomed. Proficiency in spoken and written Chinese and English...
A respected financial institution located in Hong Kong is seeking a Regional IT Helpdesk Support professional. The... ideal candidate will provide 1st and 2nd level IT support to over 500 users, troubleshoot desktop and application issues...
SW8103 | 20 Jan 2021 Assistant Service Delivery Manager (Helpdesk/Deskside) Responsibilities Manage APAC EUS... service performance (primary-Deskside support), SLA, CSAT, EUS Compliant, etc. Able to work with client project...
SW9496 |29 Jun 2018 Helpdesk / Customer Service Coordinator Responsibilities Provide the information on the IT... equipment / application Assist the user on the IT equipment / application usage, loan etc. Provide the admin support on the...
A consultancy firm in Hong Kong seeks a Helpdesk Support Engineer to provide frontline support via telephone...
Lead and manage the team to provide 1st level IT support including desktop related technical assistance via phone... and escalate users problem to 2nd tier support if needed Provide feedback to the team lead and make resource decisions based...
IT Specialist / Helpdesk (Government onsite) - IC Client Description Candidates with less experience... will be considered as IT Engineer / IT Officer. Job Description The Resident Support Engineer(s) shall possess the following...
A leading telecommunications service provider in Hong Kong is seeking an IT Helpdesk Support. You will provide on-site... IT helpdesk support, addressing user inquiries and performing technical troubleshooting. The ideal candidate...
A prominent blue-chip company in Hong Kong seeks an IT Helpdesk Manager to lead end-user technology support and oversee...
Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system... Prior experience in providing technical support to clients over the phone will be a definite advantage Knowledge on Windows...
between support team, Service manager, helpdesk manager and customer to make best benefits for each party Resource arrangement... Working knowledge of Windows computers, essential programs, helpdesk operation, servers’ platform and data center operation...
Provide first tier level helpdesk support to end users through email, phone or in person Assist team to escalate... and support the internal system Perform troubleshoot for Windows platform and products Coordinate with vendor for the newly...
A technology consulting firm located in Hong Kong is seeking an experienced Assistant IT Helpdesk Manager to oversee... to service level agreements. The ideal candidate has a Bachelor's degree in computer science and at least 3 years of IT support...
A leading technology service provider is seeking an IT Specialist / Helpdesk in Hong Kong to provide resident support...
A technology consulting firm in Hong Kong is seeking an experienced IT Helpdesk Team Lead to manage and support the... helpdesk team. You will oversee service delivery, ensure compliance with SLAs, and provide technical leadership. Candidates...
A leading consulting firm in Hong Kong is seeking a Senior Deskside Engineer to provide tier 1 and tier 2 IT support..., and overseeing the Helpdesk team. The ideal candidate has at least 4 years of IT experience, including 2 years in level 2 user...