A leading consulting firm in Hong Kong is seeking a Helpdesk Support Team Lead to oversee the IT support team. The role... involves providing first-level assistance for IT issues, monitoring team performance, and preparing reports. Candidates...
support to customers, supervising the helpdesk team, and ensuring operations meet company standards. Candidates...A regional IT services provider is seeking a Helpdesk Supervisor in Hong Kong. The role requires providing first line...
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead Lead the team to provide 1st level IT support... or above in Information Technology / Computer Science or other related disciplines 3-5 years of experience in IT support field, helpdesk...
SW9884 |23 Oct 2019 Helpdesk Support Team Lead Lead the team to provide 1st level IT support including desktop related... / Computer Science or other related disciplines 3-5 years of experience in IT support field, helpdesk support experience Good...
technical support for internal users and lead a small team. The ideal candidate should have at least 5 years of experience in IT...A leading consulting firm in Hong Kong is looking for a Senior Deskside Support Engineer / Team Leader to provide...
years of experience in IT support. Responsibilities include providing technical support for desktop software..., troubleshooting IT issues, and leading a small team. Ideal candidates should have solid communication skills, knowledge...
A technology consulting firm located in Hong Kong is seeking an experienced Assistant IT Helpdesk Manager to oversee... to service level agreements. The ideal candidate has a Bachelor's degree in computer science and at least 3 years of IT support...
Our client is a large Investment Bank is looking to hire IT Helpdesk / Technical Support / IT Support... and problems solving. Incident management. Report operation risk to Team Lead. Maintain and update knowledge base including...
A technology consulting firm in Hong Kong is seeking an experienced IT Helpdesk Team Lead to manage and support the... helpdesk team. You will oversee service delivery, ensure compliance with SLAs, and provide technical leadership. Candidates...
A respected financial institution located in Hong Kong is seeking a Regional IT Helpdesk Support professional. The... ideal candidate will provide 1st and 2nd level IT support to over 500 users, troubleshoot desktop and application issues...
A leading consulting firm in Hong Kong is seeking a Service Desk Team Lead to lead an IT support team. The ideal... should have a diploma in IT or related fields and 3-5 years of helpdesk support experience, alongside strong communication skills...
, and overseeing the Helpdesk team. The ideal candidate has at least 4 years of IT experience, including 2 years in level 2 user...A leading consulting firm in Hong Kong is seeking a Senior Deskside Engineer to provide tier 1 and tier 2 IT support...
IT Desktop Support Team Leader (Legal Firm) - IC Client Description UK-based international legal firm..., as appropriate Liaise with the rest of the Service Desk team in Hong Kong/Singapore and wider IT department to resolve and follow up...
communication channel for the service team. The role involves managing support calls, providing first-line technical support..., and possess a diploma or above, along with relevant experience in customer service or helpdesk roles. This is a great opportunity...
Lead and manage the team to provide 1st level IT support including desktop related technical assistance via phone... and escalate users problem to 2nd tier support if needed Provide feedback to the team lead and make resource decisions based...
and architecture team to enable country Deskside support team to support EUS application launch Monitor, control and support service... in service delivery, implementation, project lead or IT supervisor level. Working experience in handle EUS escalation case EUS...
effectively with end users and other support parties. Troubleshoot I.T related issues and lead a small team. Degree holder...SW8742 |13 Jan 2025 Senior Deskside Support Engineer/ Team Leader (28-36k) Provide technical support for internal...
SW8722 |19 Nov 2024 Senior Deskside Support Engineer/ Team Leader (28-35k) Responsibilities Provide technical... pledges. Communicate effectively with end users and other support parties. Troubleshoot I.T related issues and lead a small...
Leading IT&T services company in Hong Kong Job Description Manage and supervise operation team to provide daily... and provide helpdesk support Perform first line problem detection and escalation and perform day-to-day operation support related...
technical supervision for the operation system support including IT helpdesk, data center operations and production control...IT Service Delivery / Network Solutions / Core Network - IC IT Service Delivery Manager Responsibilities: Provide...