A leading IT consultancy in Hong Kong is seeking a Service Desk / Call Centre Engineer. The successful candidate... will handle service requests through various channels and provide technical support for IT issues. Ideal applicants...
. Job Description Supervise the IT Service Desk team, offering guidance and support to ensure smooth operations. Oversee daily IT Service Desk... or related fields. A minimum of 7 years of relevant experience in Service Desk support. Experience with IT service management...
A leading consulting firm in Hong Kong is seeking a Service Desk Team Lead to lead an IT support team. The ideal... candidate will provide 1st level support, maintain service delivery, and log client inquiries in the ticketing system...
An IT consulting firm in Hong Kong seeks an IT Service Desk Support Engineer to manage the Tier-1 hotline operations... and provide helpdesk support. The ideal candidate has a diploma in IT and at least one year of customer service experience...
A telecommunications and IT solutions provider in Hong Kong is looking for an experienced IT Service Desk Manager... certification, and strong leadership skills to guide the team in providing excellent customer service. The role also includes...
A reputable consulting firm in Hong Kong is looking for an IT Service Desk Support Engineer for overnight shifts. The... communication channels. Candidates should hold a diploma in IT, have at least one year of experience in customer service...
A global corporate finance company is seeking a Service Desk Manager to oversee operations in Hong Kong. This role..., including 2 years in a supervisory position. The ideal candidate will manage Service Desk operations, ensure compliance...
SW8737 |06 Jan 2025 IT Service Desk Support Engineer (Day/ Night) (18-22K) Sustain the Tier-1 hotline operation... or above in Information Technology or related discipline. One year working experience in customer service area in IT field is preferable...
SW8706 | 23 Sep 2024 IT Service Desk Support Engineer (Overnight) (19-22K) Responsibilities Sustain the Tier-1... hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents...
IT Service Desk Support Engineer (Overnight) (19-23K) Responsibilities Sustain the Tier-1 hotline operation... in customer service area in IT field is preferable. Prior experience in providing technical support to clients over the phone...
Team Head of IT Service/Help Desk, Global Private Bank Global Industry Leader in Private Banking IT Service/Helpdesk... Bank with credit rating of Aa2 and total AUM of USD 290 Billion to search for Team Head of IT Service/Help Desk...
An IT consulting firm in Hong Kong is seeking an IT Service Desk Support Engineer to manage hotline operations... and provide frontline helpdesk support. Key responsibilities include handling service requests and troubleshooting IT-related...
Position SW8713 |21 Oct 2024 IT Service Desk Support Engineer (Day/ Overnight) (17-22K) Responsibility Sustain... in customer service area in IT field is preferable. Prior experience in providing technical support to clients over the phone...
SW8590 |20 Dec 2023 IT Service Desk Support Responsibilities: Provide frontline helpdesk support on IT-related... or above in Information Technology or related discipline. One year working experience in customer service area in IT field is preferable...
A technology consulting firm in Hong Kong is seeking an IT Service Desk Support Engineer to sustain Tier-1 hotline... with at least one year of customer service experience in the IT field. Proficiency in Windows and Office 365, along with good communication...
and services fulfillment via ticketing system, phone, email, WhatsApp and other communication tools Ensure all IT incidents... Technology, Computer Science or IT-related training is an advantage, with 1 year of relevant experience Customer facing...
on all client inquiries using the IT Service Management platform, ensuring high levels of client satisfaction. Perform daily...). Participate in major incident response, working collaboratively with regional and global teams to restore service quickly. Assist...
A technology consulting firm in Hong Kong is seeking an experienced IT Helpdesk Team Lead to manage and support the... helpdesk team. You will oversee service delivery, ensure compliance with SLAs, and provide technical leadership. Candidates...
A leading network service solutions provider in Hong Kong is looking for a dedicated individual to serve as the main... communication channel for the service team. The role involves managing support calls, providing first-line technical support...
A regional IT service provider in Hong Kong is seeking a support technician to provide help desk services and monitor... offers the opportunity to work within a dynamic IT setting focusing on government IT systems. #J-18808-Ljbffr...