service desk tool for logging, updating, maintaining or forwarding tickets. Able to check details of requests or complaints... and also level 1 task assigned to service desk Able to work with other service desk analysts, if required, to discuss and resolve...
of experience in an IT support/service desk role. Basic understanding of IT systems and troubleshooting techniques. Familiarity..., or ticketing systems. Log and manage incidents and service requests in the ITSM tool (e.g., ServiceNow, BMC Remedy). Perform...
Tasks Service Desk Specialist ( Korean speaking is must) Kualalumpur, Malaysia Full time Permanent 5-8 Years... within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs...
center. Who Are We Looking For The successful candidate should have: 1 - 2 years experience in Service Desk/HR Helpdesk... on knowledgebase documents (e.g. FAQs, job aids, policy documents, etc) within the agreed service levels as defined in the Service...
, Service Desk and Network Services. Getronics is the leading member in the Global Workspace Alliance, a unique model... that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity...
, Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk... in a timely manner. Provide accurate and up-to-date information on IT products, services, and policies. Maintain detailed logs...
, Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk... in a timely manner. Provide accurate and up-to-date information on IT products, services, and policies. Maintain detailed logs...
, Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk... in a timely manner. Provide accurate and up-to-date information on IT products, services, and policies. Maintain detailed logs...
, Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk... in a timely manner. Provide accurate and up-to-date information on IT products, services, and policies. Maintain detailed logs...
, or a related technical discipline. 2+ years of experience in a call center or IT service desk environment. Technical Competencies... in a timely manner. Provide accurate and up-to-date information on IT products, services, and policies. Maintain detailed logs...
of experience in an IT support/ service desk role. Basic understanding of IT systems and troubleshooting techniques. Familiarity..., or ticketing systems. Log and manage incidents and service requests in the ITSM tool (e.g., ServiceNow, BMC Remedy). Perform...
job description below Job Title: Service Desk - L1 &L2 Engineer Location: Seremban, Malaysia Responsibilities: Responsible for providing technical...-solving process. Direct unresolved issues to the next level of support personnel Provide accurate information on IT products...
service desk tool for logging, updating, maintaining or forwarding tickets. Able to check details of requests or complaints... and also level 1 task assigned to service desk Able to work with other service desk analysts, if required, to discuss and resolve...
and management of calls is to agreed service levels. Profile The ideal candidate has previous experience in effectively coping... experience working within a technical support environment/customer service environment, delivering front-line service directly...
to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems.... Excellent communication skills. Degree/Diploma Computer Science or relevant field preferred. 0 - 1 year call center/IT...
. Being part of the BV family, is more than just working, it's being convinced that you will leave your mark... in shaping...
of the BV family, is more than just working, it's being convinced that you will leave your mark... in shaping a world...
-solving process. Direct unresolved issues to the next level of support personnel Provide accurate information on IT products...
that has a requirement of working three days in office. Senior Analyst – IT Product Support Provide high quality support to the... and optimal performance. Collaborate with business units, Service Desk, and infrastructure teams to deliver high-quality support...
friendly mobility. Job Description Purpose: The purpose of the IT Infrastructure Analyst role is to ensure the seamless... and barcode scanners. The IT Infrastructure Analyst will play a critical role in troubleshooting issues, implementing solutions...