and resolve it. Categorize and record reported queries and provide solutions. Support problem identification. Advise users...Job Responsibilities Investigates and handles requests for service, following agreed procedures. Promptly allocates...
for this job role Work Setup: Onsite Work - Full-Time | IT Park, Cebu City Weekend availability is required Willing to Work Overtime... Hours if needed Are you an experienced SME Tier 2/3 tech support agent and expert in remote connection assistance on Windows...
by promoting efficient and effective healthcare solutions. Role Description This is a full-time, on-site IT Service Desk role based... in Cebu. The primary responsibilities include providing technical support to end users, diagnosing and resolving IT issues...
performance. Key Responsibilities Lead and manage the IT Service Desk team, providing oversight and support to ensure excellent... customer service and technical support Develop and implement IT service desk policies, processes, and procedures to optimize...
and high performance. Key Responsibilities Lead and manage the IT Service Desk team, providing oversight and support... to ensure excellent customer service and technical support. Develop and implement IT service desk policies, processes...
-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption... to business operations. Key Responsibilities: Incident Management: Provide first-level technical support for IT incidents...
Purpose: The Service Desk Agent (SDA) serves as the first point of contact for information technology (IT) support needs... and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service. Process...
and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service. Process... Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support...
self-service Requirements Minimum of 2 years of experience in an IT support or Service Desk role Cloud experience...Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance...
of experience in an IT support or Service Desk role. Cloud experience (any cloud such as AWS, Microsoft cloud, Google Cloud...Job Description: Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk...
and non-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal... Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Cebu City, Taguig City Location Flexibility: Primary Location...
to Skip to Content Link Search Jobs Job Description Service Desk Agent | January 2026 Start Date Job Location: Cebu... primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests...
. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies... in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience is required. Qualifications: Necessary...
. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies... in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience is required. Qualifications: Necessary...
. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies... includes: Experience in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience...
here. Job Description The Front Desk Agent ensures outstanding guest experiences by delivering warm, elegant service in line with MGallery... what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team...
or equivalent experience 2+ years of experience as IT Service Desk analyst Knowledgeable in ticketing tools like ServiceNow... supporting various applications and/or IT Service Desk tools and systems Has basic knowledge of theories, practices...
or equivalent experience 2+ years of experience as IT Service Desk analyst Knowledgeable in ticketing tools like ServiceNow... supporting various applications and/or IT Service Desk tools and systems Has basic knowledge of theories, practices...
or equivalent experience 2+ years of experience as IT Service Desk analyst Knowledgeable in ticketing tools like ServiceNow... supporting various applications and/or IT Service Desk tools and systems Has basic knowledge of theories, practices...
Service Desk analyst Knowledgeable in ticketing tools like ServiceNow Knowledgeable in remote tool applications, O365... applications, and telephony system In-depth knowledge and hands-on experience supporting various applications and/or IT Service...