Manager. Automate provisioning, patching, and compliance tasks using PowerShell, Azure Automation, and Logic Apps. Manage... certifications like AZ-104, MD-102, MS-102. Experience with DevOps and Infrastructure as Code (IaC). Familiarity with ITIL frameworks...
) or CBRM (Certified Business Relationship Manager) preferred Technical competency requirements include IT and ITIL Fundamentals...POSITION SUMMARY The Business Relationship Manager (BRM) Head will serve as a bridge between Business Technology (BT...
and industry best practices. This position reports to the Manager, Endpoint Management Technology in the Global Technology Services... Qualifications Certification in ITSM/ITIL frameworks Familiarity with process optimization methodologies (LEAN, Six Sigma...
to the project manager during the course of a development and related support activities In charge of a system module... tasks and deliverables Preferred Skills but NOT required: Production support experience ITIL Agile experience...
Manager certification (CSAM) and/or (CITAM) preferred. Preferred Qualifications ITIL Knowledge and software/hardware...
innovation, accountability, and continuous improvement. Reporting to the IT Governance Manager, you'll engage with various...; Exposure to software development and having programming skills would be an advantage Must have solid understanding of ITIL...
on engineering or service manager assignments Provide status updates on assigned project tasks and collaborate closely with Project... such as CompTIA Network+/Security+, Microsoft AZ-104, Azure Administrator Associate and Cisco CCNA a plus ITIL Foundation 4 or higher...
assurance methodologies and to maintain trustworthy data. The IT Quality Assurance Engineer reports to the IT Asset Manager... IT processes aligned with ITIL and IAITAM standards. Conduct QA audits to ensure compliance with asset lifecycle...
YOUR ROLE Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support... and kept current. Understands compliance and regulatory rules, ensures compliance as directed by manager. Participate...
reports to a Lead Consultant, Principal Consultant, People Delivery Manager, or Practice Lead . This role is based... To Have ServiceNow Suite Certified (ITSM, HR, or CSM). ITIL Foundation Certification. 5+ years of successful ServiceNow project delivery...
, CI/CD, containerization (Docker, Kubernetes), and Infrastructure-as-Code (Terraform, Deployment Manager, etc). Programming.../scripting skills: Python, Bash, or similar. Understanding of cloud security, ITIL standards, and compliance frameworks...
requests, RFIs as well as assist Problem Manager whenever product specific support is required. Qualifications Degree/Diploma... and external stake holders. ITIL Incident, Problem and Change process knowledge and able to handle industry standard ticketing...
education to process owners/access administrators Performs administrative functions of a line manager Looks for opportunities... Must have knowledge of ITIL, AD, server, mainframe, database, O365, network, security device logs Must have knowledge of Cloud computing...
Primary Details Time Type: Full time Worker Type: Employee Based in Manila and/or Cebu and reporting to the Manager... and Planning] Support the Manager, Internal Controls Assurance, and Senior Manager, Financial Controls Assurance, in developing...
(Investigation, Code fix, Change request) Work closely with Technical Consultant, Functional Consultants and Product Manager... with ITIL discipline and SLA management. Good verbal and written English communication skills Experience with different project...
-12. Experience with War Room situation participation and situation management analysis ITIL Foundation certification... and experience within an ITIL Organization. What's in it for you Join an ever-growing, market-disrupting, global company where the...
. Build and support modern workspace platforms like Microsoft Intune, Autopilot, Windows 365, and Endpoint Manager. Automate..., MD-102, MS-102. Experience with DevOps and Infrastructure as Code (IaC). Familiarity with ITIL frameworks, Citrix/VMware...
database. Required Qualifications/Skills: ITIL Certified or 3 years working experience as a Problem Manager Basic knowledge... service more efficiently. Coordinate, standardize, and lead all ITIL problem management activities ensuring root cause...
issues to local IT Manager Accountable for escalating technical (tools) and facilities related incidents/issues Execute... management. Robotic Process Automation (RPA) Provide backup coverage to IT Manager Complies with the Quality, Health...
as a Knowledge Manager, Process Excellence Analyst, or similar role in a client support environment. Proficiency in knowledge.... Experience with ITIL processes and best practices. Experience with process improvement methodologies such as Lean, Six Sigma...