value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery... issues (DNS, DHCP, VPN, Active Directory, etc. Troubleshoot escalated support tickets from a Tier 1 technician Identify root...
value every day. About The Role The Support Desk Technician (Tier 1) at Proper Sky is the first point of contact... and thoroughly. Problem Escalation Support Gather detailed information and troubleshooting steps before escalating issues to Tier 2...
technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with accuracy... ability equivalent to a Tier 2 Help Desk Technician, including strong troubleshooting and problem-solving skills. Experience...
Job Summary: The Tier 2 Service Desk Specialist is responsible for providing advanced support for client incidents... with service desk ticketing systems and remote support tools Ability to troubleshoot complex hardware and software issues...
About the job Level 2 IT Support Technician Salary Range: USD 1,600 USD 2,000 per month Working Schedule: Monday... to full Level 2 responsibilities. About the Role Were looking for a remote Level 2 IT Support Technician who loves...
Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role... Route and escalate tickets to appropriate Tier 2, Tier 3, or specialized support groups based on established procedures...
Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role... system Route and escalate tickets to appropriate Tier 2, Tier 3, or specialized support groups based on established...
issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction... world class desktop support and end-user server administration for all client issues while responding to Level 1 and 2...
in a service desk or technical support environment as a Tier 1 Technician. Strong communication skills, professional client...About the job Level 2 Technical Support Salary: $1,400 - $1,600 Work Schedule: Pacific Standard Time...