A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management..., including Incident and Change Management. The role involves preparing reports and performing in-depth data analysis to provide...
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident... to key stakeholders Identify and drive system and workflow improvements to enhance the operation automation and self-service...
solutions that meet the business requirements Manage application management service vendor to deliver system support... in accordance to agree service level agreement Ensuring eCommerce platform’s performance, stability, security Providing support...