A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management..., including Incident and Change Management. The role involves preparing reports and performing in-depth data analysis to provide...
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident... and Change Management, User Communication and System/ Data Monitoring Services Prepare reports on data trends and patterns...
solutions that meet the business requirements Manage application management service vendor to deliver system support... in accordance to agree service level agreement Ensuring eCommerce platform’s performance, stability, security Providing support...