application and product support for Applied Materials using ServiceNow with clear SLA-driven communication. Structured, KB-driven... and automation-driven support. Annual salary: 6 million yen and above Responsibilities Provide frontline application/product...
or co-lead I1/I2 incidents, deliver executive-level updates, mentor L1 teams, and drive KB, automation, and AI-driven support... L1; propose automation/AI opportunities (30/60/90 plan inputs). Job Qualification: 5–8 years in application/product...