Appealing Points: Advanced L2/L3 technical ownership across complex systems Handle deep triage and remediation for C... or co-lead I1/I2 incidents, deliver executive-level updates, mentor L1 teams, and drive KB, automation, and AI-driven support...
application and product support for Applied Materials using ServiceNow with clear SLA-driven communication. Structured, KB-driven... and automation-driven support. Annual salary: 6 million yen and above Responsibilities Provide frontline application/product...