to learn technologies and delivery as per Team's requirements Requirements Minimum 3 years' experience in L2 support and fixing...Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working...
years' experience in L2 support and fixing production issues. Prefer previous knowledge on Banking Domain, Payments Domain... of relevant technology which will help effective L2 Support. Good communication skills. Good documentation skills. Team player...
Job Description The Role: As a Remote L2 Support, you will handle functional escalations from the L1 team & users... operational issues. Prepare detailed tickets with logs and steps for escalation to L3. Support functional testing during new...
and enhancing our enterprise systems Job Responsibilities: Deliver technical support to internal teams and external clients when... to share that we're looking for a Senior Technical Analyst to join our growing tech team and play a key role in supporting...
. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Production Support L2 for PBTB Responsibilities... a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions...
.accenture.com. SN873 WO#7 Service Recovery (GIPS) Job Title: L2 - Core & Cards Support Engineer Domain: Service Recovery (GIPS...: We are seeking a Core & Cards Support Engineer to join our team. This role is responsible for L2 application support for core banking...
Job description: L2- L3 Support - Hadoop / Informatica Job Purpose: Should be able to troubleshoot erros on Informatica... like Hadoop, Teradata & SQL. Monitoring JobsWorkflow and working with technical teams to derive permanent fix. Hands on Experience...
, operations, risk governance and planning support and services. We work closely together to harness the power of technology... to support our physical and digital banking services and operations. This includes developing, centralising and standardising...
partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the... power of technology to support our physical and digital banking services and operations. This includes developing...
and resolution Regular follow ups on vendor cases. Provide expert level technical support to ensure service delivery or service... by Customers themselves (Reactive Support), Monitoring activities (Pro-active Support) Level 1 service desk support team...
with L2, development, and business analysts to deliver seamless support. SKILLS Must have Hands-on experience... partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the...
, problem, and change management as per ITIL processes. Analyze, debug, and resolve complex issues escalated from L2 support... Level: 3-5 years (L2/L3 Support background) Core Platform: AS400 Database: DB2 Programming Languages: RPG, C, Java OS: AS400...
We are looking for a Cybersecurity Solutions Engineer (Implementation & L1/L2 Support) / Security Delivery Engineer... / Technical Support Engineer for both Singapore and Malaysia office . The successful incumbent will carry out the following...
performance. Handle software deployment automation using ALDON on AS400 platforms. Work closely with L2 support, development... partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the...
to L2 teams with full context. Maintain and update knowledge base and FAQ documentation. Support user onboarding and basic... access issues). Create and manage support tickets with proper categorization and urgency. Escalate non-resolvable issues...
maintenance service support, troubleshooting, resolution, ticket creation and closing, escalation. Provide technical guidance... and advice to the team of service delivery and support engineers. Build highest level of L1, L2 Service Delivery, support...
Execute complex Proof of Concepts (PoC) as a vehicle to finalise the technical evaluation of Aruba products during the sales... cycle. Gather technical requirements from Customers and account teams. Work with Customers and account teams to identify...
). Responsibilities Key Responsibilities: Provide first-line technical support for IT-related issues via phone, email, and ticketing... resets, and basic IT queries. Escalate unresolved or complex issues to L2/L3 support teams as needed. Log, track...
support role or similar. Technical Skills:Proficiency with operating systems (Windows, macOS, Linux). Familiarity..., DNS, DHCP). Responsibilities Key Responsibilities: Provide first-line technical support for IT-related issues via...
We are seeking a Senior L3 Support Engineer / Developer with strong technical expertise in AS400 / DB2 , RPG... , and COBOL , to support and enhance the Silverlake Core Banking application. The candidate will be responsible for managing...