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Keywords: Lead / Head of Customer Experience & Support, Location: London

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Lead / Head of Customer Experience & Support

better! In this role you will: Lead, mentor, and grow a high-performing team across Customer Experience and Support (currently 3 team.... We're hiring someone to lead and transform our Customer function into a truly proactive, insight-driven team. You'll support...

Company: Charlie
Location: London
Posted Date: 29 Jan 2026

Head of Product - Customer Experience

and ambitions to double in size, UW is transforming its digital customer experience to drive self-service, reduce friction...'s all about you You combine strong consumer product craft, deep experimentation experience and the drive to improve customer experiences quickly...

Location: London
Posted Date: 23 Jan 2026

Head of Product - Customer Experience

and ambitions to double in size, UW is transforming its digital customer experience to drive self-service, reduce friction...’s all about you You combine strong consumer product craft, deep experimentation experience and the drive to improve customer experiences quickly...

Location: London
Posted Date: 22 Jan 2026

Head of Engineering (Customer Experience)

best for you. Job Description At ASOS, we're passionate about bold, seamless digital experiences. As Head of Engineering, Customer Experience, you'll lead... Be Doing Defining Vision & Strategy: Set and execute the technology strategy for customer experience, aligning with ASOS...

Company: Asos
Location: London
Posted Date: 25 Dec 2025

Head of Customer Experience

A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...

Company: Manta Sleep
Location: London
Posted Date: 14 Dec 2025

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... and continuously enhance the overall customer experience. Drive the integration of AI and advanced tooling across Customer Support...

Company: LexisNexis
Location: London
Posted Date: 26 Nov 2025

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... and continuously enhance the overall customer experience. Drive the integration of AI and advanced tooling across Customer Support...

Company: RELX
Location: London
Posted Date: 26 Nov 2025

Head of Workplace Experience

experience at Trainline by connecting people and places through our curated spaces, events, and services. As Head of Workplace... Own the workplace and real-estate strategy across Trainline's 6 offices in Europe. Lead, develop, and mentor the Global...

Company: Trainline
Location: London
Posted Date: 20 Dec 2025

Head of Student Support & Wellbeing

and for supporting academic departments and administrative staff in delivering a high-quality student experience. UCL Student Support... services. About the role The Head of Student Support and Wellbeing (Strategic Operations and Planning)) will provide...

Location: London
Posted Date: 30 Jan 2026
Salary: £68284 - 76244 per year

Head of Student Support and Wellbeing Services

in delivering a high-quality student experience. UCL Student Support and Wellbeing Services (SSWS) provides information, advice... and support aimed to enable students who identify as disabled to thrive and succeed at UCL. About the role The Head of Student...

Location: London
Posted Date: 21 Jan 2026
Salary: £68284 - 76244 per year

Head of Support Services

Head of Support Services Hackney Council Repairs and Maintenance | Housing Services Salary...: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership...

Posted Date: 07 Dec 2025
Salary: £66084 per year

Head of Procurement & Business Support/ Commercial Management

Head of Procurement, Business Support & Commercial Management Hackney Council Property Services | Climate, Homes... & Economy Directorate Salary: £76872 - £78090 Goodman Masson is proud to partner with Hackney Council to recruit a Head...

Posted Date: 07 Dec 2025
Salary: £76872 per year

Head of Customer Value

, but most importantly, our customers. Overall Purpose of the role We are seeking a dynamic and strategic Head of Customer Value to shape.... Accountable for growing customer lifetime value, the Head of Customer Value will devise strategies to increase customer...

Company: Nando's
Posted Date: 24 Jan 2026

Head of Customer Education Content

-KA2 We're hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational... and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for the Head of Customer...

Company: Pipedrive
Location: London
Posted Date: 17 Jan 2026

Global Head of Customer Success

to elevate customer experience, success outcomes, and long-term value delivery at scale. As the Global Head of Customer Success...Global Head of Customer Success – AI-Driven Fitness Technology Location: Remote Salary: £75,000 – £90,000 base...

Company: Love Recruitment
Location: London
Posted Date: 04 Jan 2026
Salary: £75000 - 90000 per year

Global Head of Customer Success

to elevate customer experience, success outcomes, and long-term value delivery at scale. As the Global Head of Customer Success...Global Head of Customer Success - AI-Driven Fitness Technology Location: Remote Salary: £75,000 - £90,000 base...

Company: Love Recruitment
Location: London
Posted Date: 03 Jan 2026

Head of Customer Success (EMEA)

a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers.... Requirements: Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical...

Company: Cadmus
Location: London
Posted Date: 17 Dec 2025

Head of Customer Marketing Communications

and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. We're looking for a Head of Customer Marketing... Communications to lead and elevate Pipedrive's core customer communication strategy. In this role, you will ensure customers receive...

Company: Pipedrive
Location: London
Posted Date: 07 Dec 2025

Head of Existing Customer Analytics - Financial Services

for impact and great scope to 'make the role your own' … As Head of Existing Customer Analytics, you will lead a small but high...Description Head of Existing Customer Analytics - Financial Services Hybrid working - 2/3 days in SW London offices...

Posted Date: 07 Dec 2025
Salary: £110000 per year

Head of Customer Service

, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear... Service portfolio. Requirements - 7+ years of progressive experience in Customer Service with 4+ years leading managers...

Location: London
Posted Date: 03 Dec 2025
Salary: £125000 - 160000 per year